Kaspersky EDR Expert vs. Trend Micro Worry-Free Services Suite

Easy to learn, use and deploy. Kaspersky EDR Expert allows to automatically find unmanaged and rogue endpoints, remove previous agent from another vendor, install its agent, move endpoint to a group based on endpoint's characteristics, change security policies if for example endpoint is moved to another subnet or currently out-of-office, apply malware outbreak rules in case of attack

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• Identify and automatically respond to end-point security threats
• Protect end-point systems against a broad range of cyber attacks
• Reduce operational costs to support EDR services

Incentivized

• Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
• Central Control Manager capabilities to have control about what happens in the environment
• No need to have internal infrastructure to host further than your workstations or terminals
• No need to have dedicated team for security or endpoint protection
• Maintenance and updates are available just as released, no need to take actions on that side
• Great capabilities as a connected threat defense platform
• Endpoint protection features and quality for SMBs
• Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage

Incentivized

• Linux-systems support on the same level like windows systems
• Untying from Kaspesky ATA
• AI add to ease the way of profiling the system (it requires 1 FTE to examine all the incidents on 10 000 hosts? too much)

Incentivized

• It would be better if there were an unload password for each policy instead of one for the whole organization.
• We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
• When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.

Incentivized

I believe the Kaspersky EDR Expert systems represent significant cyber risks for government and commercial enterprise customers

Incentivized

Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

Overall, the suite of benefits and more reasonable cost per user/license to the organization were the key components affecting our decision-making.

Incentivized

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.

Incentivized

• Automating response task on suspicious activity
• Improving IT specialists skills and IS specialists skills
• Increased visibility of what malware really do on endpoint

• It has stopped several malicious items from getting into our system.
• It's also saved money over our previous Anti-Virus solution (Kaspersky)
• Ease of Setup/Use

Incentivized