Kaspersky EDR Optimum vs. Malwarebytes vs. ZoneAlarm

We have been using Kaspersky EDR Optimum for over 10 years, with the evolution of products reaching EDR now, we can verify the integrated responsiveness and visibility of our environment. Great protection tool on all OS. Very good value for money, with the new licensing, all business plans will now have native EDR.

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Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.

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• KEDR Optimum is helping to see threat kill chain formation, which helps to get clear picture of the what exactly attacker was trying to do during attack.
• We are crating prevent execution rules to block the threat in our complete infra.
• Ioc scan to validate and remove the any active threat entry from our endpoints

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• Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
• Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
• Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)

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• Agent package size is little big, if it can be optimize with lite package would be great
• If possible Host Integrity functionality can be added, to take action as quarantine the non-compliance machine to connect our enterprise network
• Many times KSC cloud operating slow, if it can optimized for the faster response

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• One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
• There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

At the moment and unfortunately we'll not renew our licenses, due to the Russian conflict and the company policy that has forced us to get rid of any Russian related product. Before that incident, we were very happy with the product and we did not even think once about changing it... Maybe on the future...

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.

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Independently Invited by TrustRadius

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This item can always be improved, perhaps by pre-elaborating very long reports, such that they are built progressively so that when the user wants to consult them, the delay is minimal. It would also be interesting to have a warehouse of reports, which serves as a repository where they can be consulted whenever needed, adding AI capabilities that allow data to be linked together and improve the analysis and possible correlations of events.

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The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

After several evaluations we concluded that the kasprsky provider has a solution for each processing environment we have.This impacts an excellent cost-benefit for achieving economies of scale on the company's infrastructure. On the other hand, we verified that during its operation, its level of effectiveness in terms of malware detection is excellent. Finally, it provides a desktop patch management solution that we found efficient and effective. Allowing you to automate the distribution of patches with a minimum staffing of technical personnel.

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Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• In mayor aspect, saving time for IT/Cybersecurity teams.
• Agile process to short the operations outages.
• Centralized view and relevant data for SOC team.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Positive Impact: Have not had to remediate malware/virus infections since installed.
• Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info