Kaspersky Endpoint Security Cloud provides a solution for organizations' IT security needs, blocking ransomware, file-less malware, zero-day attacks and other emerging threats. Kaspersky’s cloud-based approach helps users to work securely on any device, and collaborate safely online, at work or at home, from remote offices and in the field. The cloud-native console means the organization's security can be managed from anywhere, any time.
$215
Spiceworks Cloud Help Desk
Score8.2 out of 10
N/A
Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management.
Well-Suited Scenarios:Small to Medium-sized Businesses (SMBs): Kaspersky Endpoint Security Cloud is well-suited for SMBs with limited IT resources. Its cloud-based management simplifies deployment and ongoing security administration, allowing smaller businesses to benefit from enterprise-grade protection without the complexity.Distributed Workforces: In scenarios where employees work remotely or across multiple locations, the cloud-based nature of Kaspersky Endpoint Security Cloud is advantageous. It enables centralized management of security policies, ensuring consistent protection for all endpoints regardless of their physical location.Proactive Threat Detection: Organizations that prioritize proactive threat detection and response benefit from Kaspersky's advanced capabilities. The endpoint detection and response (EDR) features help identify and mitigate potential threats in real-time, crucial for industries handling sensitive data.Less Appropriate Scenarios:Highly Regulated Industries with Specific Compliance Requirements: In industries with stringent compliance regulations, organizations may require specialized solutions that offer more granular control and reporting features tailored to specific compliance standards. Kaspersky may need to enhance customization options to cater to these specific needs.Resource-Constrained Environments: While Kaspersky Endpoint Security Cloud is generally efficient, organizations with extremely resource-constrained environments, such as older hardware or limited bandwidth, might find the solution demanding in terms of system resources.
It's a great helpdesk solution - we currently have five years of data within it, roughly 25,000 tickets. The older edition is a great inventory and software license tracking tool. It is easy for users to use the interface and submit tickets and requests on the web, and its email integration is solid. The new version is a below-average system monitoring tool, only giving up/down status and a few other metrics.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Excellent Customer Service - Every time I need something from my main contact at Kaspersky I will get the fastest support within a day or two max, depending on the hour I call.
Excellent Performance - KES has been I can say a ghost on my company and my clients because of it's performance, since is light weight when processing and protecting.
Excellent Administration of Cloud Console - It's easy to navigate thru the KES Cloud Console having a quick help that orientates for any easy doubt to clear out, if needed to escalate I can always setup a Ticket and get a fast response.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Though the Kaspersky Endpoint Security Cloud provides security from all the types of Cyber threat but it will be great to have the protection from the attacks which occurs from inside of an organization.
As Kaspersky Endpoint Security Cloud provides the Cyber security training to it's users in only Kaspersky Endpoint Security Cloud Pro which should be included in it's all versions so that the users will be aware of the Cyber threats.
The feature of root cause analysis is a great feature of Kaspersky Endpoint Security Cloud but I feel there is a scope for improvement in it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have been using Kaspersky Endpoint Security products for several years and the jump to the console cloud has been very comfortable for us since we do not have to dedicate a server to the Kaspersky Endpoint Security console but rather the console is in the cloud so that we save the server and its financial amount, electrical expense, cost of its housing in the CPD.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Spiceworks is a free tool, so there would be no hesitation if we are required to upgrade it. We have installed Spiceworks on a dedicated server with more than enough resources to get the most from this tool, so we will have this running in our department for years to come.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It allows us to roll out endpoint protection quickly from a cloud interface to hundreds of users within seconds and keep those devices secure. From deployment of BitLocker and keeping track of the keys from the interface has saves many users from stolen laptops and devices since we used Kaspersky as our main device protection.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Spiceworks is user friendly and easy to set up. It can be customized to suit your needs. If there are any problems, you can go to the community forums for support and be in contact with many IT Pros, as well as the Spiceworks support staff and development teams who are always happy to help users out
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Kaspersky is a market leader company, so I had no doubt that I could trust their cloud services availability. As of now, I haven't experienced any downtime on their cloud portal or any issue in the agent itself. I would recommend it in terms of reliability.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have had no major issues with Kaspersky Endpoint Security Cloud. The product has a very low overhead. There have been issues in the past where web pages have been slow to load, as they are being processed by the Kaspersky Security Network. That said, when the issue was reported to technical support, they were quick to assess and provide a viable work around.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We only had to send a query to Kaspersky Endpoint Security Cloud support. We had a problem accessing the cloud console and we opened a case with them. They assisted us quickly and gave us precise and concise instructions to access the Kaspersky Endpoint Security cloud console.After completing the steps indicated we were able to access the console
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Spiceworks has been working out of the box, and some of the basic customizations have been successful with just our internal staff handling. We don't have any other issues with the tool. It provides us with the inventory information we want in a quick and concise report in a variety of formats for our team.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The Kaspersky Endpoint Security Cloud online training was very complete and access to the console and the main administration tasks were explained to us.Also how to view security events, customer inventories and reports.In addition, Kaspersky provides a large number of manuals, web help, and videos to refresh your knowledge in the future.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The Kaspersky Endpoint Security Cloud online training was very complete and access to the console and the main administration tasks were explained to us.Also how to view security events, customer inventories and reports.In addition, Kaspersky provides a large number of manuals, web help, and videos to refresh your knowledge in the future.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The implementation of this product is easy, the console is mounted and from it the client is distributed to the rest of the computers. In this way, the Kaspersky Endpoint Security client is installed on all the computers in the company's IT park and its servers.The installation of clients requires that they have visibility with the console that is in the cloud.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you can spin up a VM to run it on, you'll thank yourself later. If you have remote sites, set up a local server (or dedicated computer) at each site and set them up as remote collectors for the main site. You'll save time and bandwidth
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Comparison: Scope and Sophistication: Kaspersky Endpoint Security Cloud offers a comprehensive security suite with a focus on simplicity and cloud-based management.Kaspersky EDR Expert is specialized in advanced threat detection and response, suited for organizations with a higher level of cybersecurity maturity and a need for proactive threat hunting.Target Audience:Kaspersky Endpoint Security Cloud is ideal for SMBs seeking a user-friendly, all-in-one security solution.Kaspersky EDR Expert caters to larger enterprises with a focus on in-depth threat analysis, incident response, and continuous monitoring.Deployment Options:Kaspersky Endpoint Security Cloud is cloud-centric, simplifying deployment and management.Kaspersky EDR Expert provides flexibility with on-premises or hybrid deployment, accommodating diverse IT infrastructures.Ultimately, the choice between the two depends on the organization's size, cybersecurity maturity, and specific requirements. Kaspersky Endpoint Security Cloud is a versatile and accessible solution, while Kaspersky EDR Expert is tailored for organizations with a heightened focus on advanced threat detection and response capabilities.
EGroupware UI is clunky and hard to use, Jira is great but the pricing is expensive in comparison with spice works that has a free version and you can test it out properly before buying and make a correct decision based on your business plan and company objectives with the right software.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The manufacturer Kaspersky was very flexible with the terms of the contract for the Kaspersky Endpoint Security Cloud product since it has prices by number of licenses, offering discounts for the volume of licenses to be contracted as well as for the duration of the contract. They show a very empathetic attitude with the client, trying to adapt to what the client needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Kaspersky Endpoint Security Cloud is a distributed product, you connect to the console and the client is installed on the computers and servers and the only configuration it needs is the console address. Then they connect and the console downloads the virus definitions and defined policies.There are no client limitations, you can even have multiple consoles if you want to have "separate" clients.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
KES Cloud is the next step on security, where clients did not believe on Cloud solutions, now with this approach of not having servers onsite they are Hapy with the solution, less asset management and updates of hardware is one of the best. At least per Year Min a 6-10K up to 20-30K per year saving with KES Cloud.
Cloud Console has been a great change due to de easiness to manage it ad reporting as well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
