KDAN PDF vs. SAP NetWeaver BPM

In my opinion, the software is good for performing any PDF operations related to annotating, faxing, converting, highlighting, e-signing, including reading (if using mobile version of the application). There is also an ability to edit files, but in my opinion it's not really comfortable to do on a mobile device because of the lack of keyboard.

It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.

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• The ability to fax documents without having to use a fax machine or a scanner is great - saves time and other resources (paper, man hours etc.).
• It's also nice having the feature to convert files right away in the app - and the number of various formats you're able to convert to PDF is quite high.
• The overall multifunctionality of this app is also something worth mentioning since it has features for highlighting text, editing PDFs, creating and filling out forms and much more.

• Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
• Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
• A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

• Sometimes the text box isn't in the right position you have placed after flattening a copy.

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• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

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As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

The customer support is pretty fast and friendly.

We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

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The app wasn't great, in my opinion. The interface wasn't as good as PDF Reader, while the features were not that advanced.

I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

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• It's been great so far, having all our employees use the PDF Reader when dealing with PDFs - since it's easy to use and is quite multifunctional, we're able to accomplish quite a bit with a single app installed on all of our devices.
• It's great for saving time and adding e-signatures, so we aren't actually using any other e-signature apps.
• It's so easy to use that everyone is on board and using the app for all kinds of PDF tasks daily.

• Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
• Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

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Independently Invited by TrustRadius

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