Item: Kdan Mobile PDF Reader
Rating: 9
Author: Debra Melton

Use Cases and Deployment Scope

This app is pretty wide-ranging, so we actually have employees across several departments using it, from marketing, to sales to accounting. It makes working with PDFs much easier in general, so it's a good idea for each employee to have it. For instance, it is not necessary to use a fax machine or a scanner since the app allows you to do it very quickly, so overall PDF Reader speeds up several processes at once.

Pros and Cons

First of all, I really like how the synchronization feature works - it's very convenient to switch between devices (one more advantage of the app - it has a nice mobile version) and still have all the documents right there in the, synced and ready to go.
Besides, the software provides users not only with annotating features that allow you to highlight and add information, but also allows you to sign documents on the go, without having a necessity to print them, so you don't actually even need an e-signature app.
Another thing I like is how easy it is to use right away, at least the majority of the tools, anyway.

In my opinion, the tools/features work well, but the interface should be updated in terms of being simpler and more intuitive. All the features are useful, but it isn't always easy to understand how they work - most are easy to figure out, but a few take time.
Moreover, I'd like to see some kind of uniformity of the features in different versions of the software. The apps vary depending on what OS the app version is designed for, which isn't always convenient. Personally, I use windows at home and Mac at the office, but I work from home too and don't like that I have to keep in mind what features are accessible and which aren't - can be quite confusing.

Return on Investment

Overall, I think this app has been quite useful in many ways - working with PDFs is much easier now, our employees are on the same page in regards to the editing workflow, so things run more smoothly in general.
Using the e-signature tool is another great way we're saving time - there are no unnecessary trips to get documents signed and so on.
The app also combines several tools in one - so there's no need to use two three apps to get one thing accomplished.

Alternatives Considered

Adlib Enterprise (Adlib PDF)

The app wasn't great, in my opinion. The interface wasn't as good as PDF Reader, while the features were not that advanced.

Support Rating

One time I had an issue with the monthly payment, so I wrote an email and I got a response very quickly. We had a small chat and they fixed the problem right away. Everything was back on track and I was happy with their work.

Key Insights

Do you think Kdan Mobile PDF Reader delivers good value for the price?

Yes

Are you happy with Kdan Mobile PDF Reader's feature set?

Yes

Did Kdan Mobile PDF Reader live up to sales and marketing promises?

Yes

Did implementation of Kdan Mobile PDF Reader go as expected?

Yes

Would you buy Kdan Mobile PDF Reader again?

Yes

Other Software Used

Basecamp, Trello

Likelihood to Recommend

In my opinion, the software is good for performing any PDF operations related to annotating, faxing, converting, highlighting, e-signing, including reading (if using mobile version of the application). There is also an ability to edit files, but in my opinion it's not really comfortable to do on a mobile device because of the lack of keyboard.

Edit PDFs with ease on your phone or any other device.

Overall Satisfaction with Kdan Mobile PDF Reader