Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Keybase
Score 0.0 out of 10
N/A
Keybase is a secure file sharing solution, offering public key cryptography to ensure messages stay private. Keybase connects to public identities. It can connect with communities from Twitter, Reddit, and elsewhere. And Keybase can store a group’s photos, videos, and documents with end-to-end encryption.N/A
Progress ShareFile
Score 8.2 out of 10
N/A
ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011, and is now offered by Progress Software.
$52.80
per month 3 users (minimum)
Suralink
Score 9.1 out of 10
N/A
CPAs can use Suralink to manage PBC request lists, securely transfer documents, and improve the client experience. The Suralink platform combines a dynamic PBC list, assignment workflow, and secure file hosting with the goal of delivering a more efficient and organized engagement.
$17
per month per firm user
Pricing
KeybaseProgress ShareFileSuralink
Editions & Modules
No answers on this topic
Advanced
$17.60
per month per user (minimum 3 users)
Premium
$27.50
per month per user (minimum 3 users)
Industry Advantage
$45.83
per month per user (minimum 3 users)
Virtual Data Room
$75.00
per month per user (minimum 5 users)
Secure File Sharing Plan
$17
per month per firm user
Standard
$29
per month per firm user
Premium
$39
per month per firm user
Offerings
Pricing Offerings
KeybaseProgress ShareFileSuralink
Free Trial
NoYesNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
KeybaseProgress ShareFileSuralink
Features
KeybaseProgress ShareFileSuralink
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Keybase
-
Ratings
Progress ShareFile
7.6
90 Ratings
9% below category average
Suralink
-
Ratings
Versioning00 Ratings7.672 Ratings00 Ratings
Video files00 Ratings6.354 Ratings00 Ratings
Audio files00 Ratings5.749 Ratings00 Ratings
Document collaboration00 Ratings7.877 Ratings00 Ratings
Access control00 Ratings8.884 Ratings00 Ratings
File search00 Ratings8.085 Ratings00 Ratings
Device sync00 Ratings9.070 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Keybase
-
Ratings
Progress ShareFile
8.9
85 Ratings
3% above category average
Suralink
-
Ratings
User and role management00 Ratings9.079 Ratings00 Ratings
File organization00 Ratings9.185 Ratings00 Ratings
Device management00 Ratings8.567 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Keybase
-
Ratings
Progress ShareFile
8.4
86 Ratings
3% below category average
Suralink
-
Ratings
Performance00 Ratings8.182 Ratings00 Ratings
Reliability00 Ratings8.785 Ratings00 Ratings
Storage Reports00 Ratings8.468 Ratings00 Ratings
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KeybaseProgress ShareFileSuralink
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SugarSync
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SugarSync
SugarSync
Score 4.1 out of 10
Medium-sized Companies
M‑Files
M‑Files
Score 8.9 out of 10
Druva Security Cloud
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Score 9.4 out of 10
M‑Files
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Score 8.9 out of 10
Enterprises
M‑Files
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Score 8.9 out of 10
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Score 9.4 out of 10
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User Ratings
KeybaseProgress ShareFileSuralink
Likelihood to Recommend
-
(0 ratings)
8.2
(113 ratings)
10.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(8 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
6.5
(26 ratings)
-
(0 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
9.1
(14 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(14 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(3 ratings)
-
(0 ratings)
Configurability
-
(0 ratings)
6.6
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
KeybaseProgress ShareFileSuralink
Likelihood to Recommend
Keybase
No answers on this topic
Progress ShareFile
When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
Read full review
Suralink
SuraLink makes perfect sense for a CPA firm that works with a number of clients. It provides easy access, and well-presented display of each client and the corresponding files provided. The security of the files is also imperative for sensitive client information. The format of the portal also allows for ease of understanding which files coordinate to what requests. This is in contrast to a something like a "drop-box" in which it is simply a list of files. This may not be the proper product for a smaller operation that only seeks secure file transfers on a non-regular basis. Additionally, for the smaller organizations, the cost may be prohibitive for little to sparing use. In those situations, a more simple secure file transfer options may be more advantageous.
Read full review
Pros
Keybase
No answers on this topic
Progress ShareFile
  • Secure File Storage and Sharing.
  • Workflows to get customer/affiliate responses to comments on documents.
  • I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
  • I love the upload notifications and reports on user activity.
  • The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
  • Integrations with Microsoft 365 - FANTASTIC - thank you.
Read full review
Suralink
  • Live open items list for both the engagement team and the client
  • Secure file transfer with ease and customization for alerts
  • Optimal encryption for data security and safety
Read full review
Cons
Keybase
No answers on this topic
Progress ShareFile
  • The web console is not the most user friendly site to use to get to, and send my files.
  • We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
  • That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
Read full review
Suralink
  • There seems to be a number of situation in which the site is down or experiencing difficulties. This makes it difficult to work with clients and obtain documentation.
  • When uploading a large volume of workpapers, there are occasions in which some or all of the files will not upload properly. This creates additional back and forth and frustration with the client for re-requests or follow-ups.
  • The email notification alerts could be stronger in how they are displayed and how the changes/updates are utilized.
Read full review
Likelihood to Renew
Keybase
No answers on this topic
Progress ShareFile
It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
Read full review
Suralink
No answers on this topic
Usability
Keybase
No answers on this topic
Progress ShareFile
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
Read full review
Suralink
No answers on this topic
Reliability and Availability
Keybase
No answers on this topic
Progress ShareFile
The software has never been down when I needed to use it.
Read full review
Suralink
No answers on this topic
Performance
Keybase
No answers on this topic
Progress ShareFile
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Read full review
Suralink
No answers on this topic
Support Rating
Keybase
No answers on this topic
Progress ShareFile
Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
Read full review
Suralink
No answers on this topic
Implementation Rating
Keybase
No answers on this topic
Progress ShareFile
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
Read full review
Suralink
No answers on this topic
Alternatives Considered
Keybase
No answers on this topic
Progress ShareFile
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
Read full review
Suralink
No answers on this topic
Scalability
Keybase
No answers on this topic
Progress ShareFile
I am a one person office. I have no idea how this software would scale to a larger office.
Read full review
Suralink
No answers on this topic
Return on Investment
Keybase
No answers on this topic
Progress ShareFile
  • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
  • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
  • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
Read full review
Suralink
  • Positive - Significantly reduced time searching for files that correspond to audit requests
  • Positive - Reduced time creating list(s) of open items or documents that remain needed from the client, as the portal serves as a "live" request list
  • Positive - Integration with EXCEL for PBC lists of items needed, which removes the need for a special format list to import correctly
Read full review
ScreenShots

Progress ShareFile Screenshots

Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature