Khan Academy is a great supplement for things you already have learned, or as a mid-level course (versus a deep dive or high school/university level course). It is great for a paced learning environment if you want to casually refresh yourself on a subject or learn something new. I don't think this should be a replacement for structured learning, or if you struggle in self-paced learning environments. There have been times I would like to have been able to ask a professional (like an instructor) when struggling with a subtopic, which is possible in a classroom setting.
For open source content it is excellent, over 16000 learning assets to work with. In this case, you allow learners to search and select what they need, when they need it, and how it supports their learning style. There are also uses cases where you need to curate a channel (compliance, DEI, etc.) where you can guide the learner and audiences to the content and track completion
Books 24x7 is a useful tool for growth, knowledge sharing, and overall intellectual health within the company. Our company has been very forward thinking in offering this to every employee. As a result, people have been able to grow in areas they may not have previously explored because of the free access to resources they may not have bothered with before they had free access to them.
The ability to read and/or listen to books offline is very helpful especially while flying and in remote areas with no internet. The books are easy to load on your laptop, phone or tablet. This is invaluable.
I've only had to seek support one time. There was a glitch in one of my lessons and I submitted an email. The glitch was fixed by support within a few days, but I would've liked for it to be faster. However, I don't have a big complaint there because it is a free service.
Me and my other employees frequently reach out to support to address issues and they always help us in a timely manner. They are willing to work with you to solve and issue and are always available for help at any time. We haven't run into any instances where our problems didn't get solved.
I personally found Khan Academy much better suited for adult learning of difficult or larger topics. Not so much for smaller changes that can be communicated via email. But it was more engaging and I found the information easier to digest. Change management can be tough but with the right tools it can be a breeze.
I haven't used any other online training system except for Skillport, and I wasn't the person who selected it. However, our organization usually uses pretty decent technology when it comes to training, and I trust that they felt this was the best choice for our organization versus the alternative options
