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Kickserv vs. Microsoft Defender External Attack Surface Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kickserv

    Score9.3 out of 10
    N/AKickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

    $79

    per month

    Microsoft Defender External Attack Surface Management

    Score9.7 out of 10
    N/AMicrosoft Defender External Attack Surface Management is a service available on Microsoft's Azure, that provides insights into vulnerabilities, risks, and exposures for web-based resources. It defines an organization’s unique internet-exposed attack surface and discovers unknown resources to help users proactively manage security posture.

    $0.01

    per day per asset

    Pricing
    KickservMicrosoft Defender External Attack Surface Management
    Editions & Modules
    Starter
    $79
    per month
    Business
    $159
    per month
    Premium
    $239
    per month
    Solo
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    KickservMicrosoft Defender External Attack Surface Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    KickservMicrosoft Defender External Attack Surface Management
    Threat Intelligence
    Comparison of Threat Intelligence features of Kickserv and Microsoft Defender External Attack Surface Management
    Feature
    Kickserv
    -
    Ratings
    Microsoft Defender External Attack Surface Management
    9.7
    1 Ratings
    18% above category average
    Network Analytics00 Ratings9.01 Ratings
    Threat Recognition00 Ratings10.01 Ratings
    Vulnerability Classification00 Ratings10.01 Ratings
    Automated Alerts and Reporting00 Ratings10.01 Ratings
    Threat Analysis00 Ratings10.01 Ratings
    Threat Intelligence Reporting00 Ratings9.01 Ratings
    Automated Threat Identification00 Ratings10.01 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of Kickserv and Microsoft Defender External Attack Surface Management
    Feature
    Kickserv
    -
    Ratings
    Microsoft Defender External Attack Surface Management
    9.4
    1 Ratings
    12% above category average
    IT Asset Realization00 Ratings8.01 Ratings
    Authentication00 Ratings9.01 Ratings
    Configuration Monitoring00 Ratings10.01 Ratings
    Web Scanning00 Ratings10.01 Ratings
    Vulnerability Intelligence00 Ratings10.01 Ratings
    Best Alternatives
    KickservMicrosoft Defender External Attack Surface Management
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    Score8.8 out of 10
    Enterprises
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    Tenable Vulnerability Management
    Score8.9 out of 10
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    User Ratings
    KickservMicrosoft Defender External Attack Surface Management
    Likelihood to Recommend
    10.0
    (10 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KickservMicrosoft Defender External Attack Surface Management
    Likelihood to Recommend
    Kickserv
    We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
    Incentivized
    Read full review
    Microsoft
    Microsoft Defender External Attack Surface Management is particularly well-suited for discovering, inventorying, and continuously monitoring the external attack surface, especially in environments with heavy Microsoft adoption. It is less suitable as a standalone solution for internal scanning, real-time attack detection, automated remediation, or advanced application testing. Microsoft Defender External Attack Surface Management es especialmente adecuado para descubrir, inventariar y monitorear continuamente la superficie de ataque externa, sobre todo en entornos con fuerte adopción de Microsoft. Es menos adecuado como solución única para escaneo interno, detección de ataques en tiempo real, remediación automática o pruebas avanzadas de aplicaciones. Parts of this review were originally written in Spanish and have been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    Pros
    Kickserv
    • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
    • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
    • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
    Incentivized
    Read full review
    Microsoft
    • Lack of visibility of external assets
    • Reduction of the risk of external attacks
    • Falta de visibilidad de activos externos
    • Reducción del riesgo de ataques externos
    Incentivized
    Read full review
    Cons
    Kickserv
    • Integration with email marketing
    • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
    • More ability to customize templates (like adding additional artwork, pictures)
    Incentivized
    Read full review
    Microsoft
    • Asset Attribution and Ownership Clarity
    • Risk Prioritization and Business Context
    • Noise and False Positives
    Incentivized
    Read full review
    Likelihood to Renew
    Kickserv
    It's perfect for our company. We rely on it. Tech support is great. We're very happy.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    Kickserv
    It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
    Incentivized
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    Microsoft
    We rate Microsoft Defender External Attack Surface Management’s overall usability as 10 out of 10 because it delivers a strong balance between depth of capability and ease of use, particularly within organizations already operating in the Microsoft security ecosystem.
    Incentivized
    Read full review
    Support Rating
    Kickserv
    Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
    Incentivized
    Read full review
    Microsoft
    Because Microsoft Defender External Attack Surface Management is part of the broader Microsoft Defender family (including Defender XDR, Entra ID, Azure Security, Sentinel, etc.), it:
    Shares identity, endpoint, and threat context across tools
    Reduces the need for custom integrations or connectors
    Works in a “single pane of glass” experience for SOC analysts
    Why it matters:
    Organizations already invested in Microsoft security tools gain greater contextual insight and lower operational overhead.
    Incentivized
    Read full review
    Return on Investment
    Kickserv
    • We are essentially paper free. No paper work orders.
    • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
    • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
    Incentivized
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    Microsoft
    • Reduced Business Risk from Unknown External Assets
    • Operational Efficiency and Cost Avoidance
    • Faster Risk Identification During Change Events
    Incentivized
    Read full review
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