TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kickserv

    Score9.3 out of 10
    N/AKickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

    $79

    per month

    PayrollHero

    Score10 out of 10
    N/ADespite the name, Singaporan company PayrollHero offers a suite of time and attendance streamlining solutions, like selfie-login. They can provide payroll services... but only if you are in Singapore or the Philippines.N/A
    Pricing
    KickservPayrollHero
    Editions & Modules
    Starter
    $79
    per month
    Business
    $159
    per month
    Premium
    $239
    per month
    Solo
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    KickservPayrollHero
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    KickservPayrollHero
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    Score9 out of 10
    Enterprises
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    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KickservPayrollHero
    Likelihood to Recommend
    10.0
    (10 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KickservPayrollHero
    Likelihood to Recommend
    Kickserv
    We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
    Incentivized
    Read full review
    Red Cape HR Software Corp
    To organize and keep up with streamlined company procedures, use PayrollHero. The fact that PayrolHero is a cloud-based service that allows me to access it from any location and on any device is what I value the most. Another feature that I like is you can create profiles of all employees with their work histories so you can be more organized and evaluate performance. It allows you to track time worked by employees, see where the employees are in real-time, and use facial recognition to ensure they adhere to their schedules.
    Incentivized
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    Pros
    Kickserv
    • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
    • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
    • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
    Incentivized
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    Red Cape HR Software Corp
    • Employee Clock-in is the best function of this software.
    • It helps with managing attendance which can be further used for reporting purpose.
    • Works great with my iPhone and the web based browsers.
    Incentivized
    Read full review
    Cons
    Kickserv
    • Integration with email marketing
    • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
    • More ability to customize templates (like adding additional artwork, pictures)
    Incentivized
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    Red Cape HR Software Corp
    • The interface for the software needs some improvements. the color combination doesn't look professional.
    • Need to manage the employee finance saving details as well.
    Incentivized
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    Likelihood to Renew
    Kickserv
    It's perfect for our company. We rely on it. Tech support is great. We're very happy.
    Incentivized
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    Red Cape HR Software Corp
    No answers on this topic
    Usability
    Kickserv
    It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
    Incentivized
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    Red Cape HR Software Corp
    No answers on this topic
    Support Rating
    Kickserv
    Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
    Incentivized
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    Red Cape HR Software Corp
    No answers on this topic
    Alternatives Considered
    Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
    Incentivized
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    Red Cape HR Software Corp
    PayrollHero functions well than other available applications for HR management. It helps easy time tracking with better reporting for management. The interface can be improved more to make it unique and professional. But over all it helps with managing HR day to day operations easily. It has been great tool for HR people
    Incentivized
    Read full review
    Return on Investment
    Kickserv
    • We are essentially paper free. No paper work orders.
    • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
    • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
    Incentivized
    Read full review
    Red Cape HR Software Corp
    • Make it easy for the payroll team to check the employees attendance.
    • This tool can be accessible anywhere from any device.
    • Organized time in and out for employees.
    Incentivized
    Read full review
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