TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kickserv

    Score9.3 out of 10
    N/AKickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

    $79

    per month

    Porkbun

    Score10 out of 10
    N/APorkbun is an ICANN accredited domain name registrar based out of Portland, OR, boasting low registration prices for domains and email hosting, as well as an easy to use website builder. The service includes SSL Certificates, WHOIS privacy, email forwarding for hosted email, cPanel hosting, as well as easy Wordpress & PHP. Porkbun also offers their own website builder that can support ecommerce through their partnership with Weebly.N/A
    Pricing
    KickservPorkbun
    Editions & Modules
    Starter
    $79
    per month
    Business
    $159
    per month
    Premium
    $239
    per month
    Solo
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    KickservPorkbun
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    KickservPorkbun
    Small Businesses
    ServiceTitan
    Score7.4 out of 10
    Namecheap
    Score6.2 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KickservPorkbun
    Likelihood to Recommend
    10.0
    (10 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KickservPorkbun
    Likelihood to Recommend
    Kickserv
    We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
    Incentivized
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    Porkbun LLC
    Anyone who generally needs to register domains or who would like to have free email forwarding for their domains, especially thoughts working on a budget considering how inexpensive Porkbun is compared to other registars.
    Incentivized
    Read full review
    Pros
    Kickserv
    • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
    • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
    • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
    Incentivized
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    Porkbun LLC
    • Extremely competitive domain pricing and discounts
    • Reminders to renew domains far in advance with generous grace periods
    • Easy email forwarding
    Incentivized
    Read full review
    Cons
    Kickserv
    • Integration with email marketing
    • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
    • More ability to customize templates (like adding additional artwork, pictures)
    Incentivized
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    Porkbun LLC
    • Can't think of anything!
    Incentivized
    Read full review
    Likelihood to Renew
    Kickserv
    It's perfect for our company. We rely on it. Tech support is great. We're very happy.
    Incentivized
    Read full review
    Porkbun LLC
    No answers on this topic
    Usability
    Kickserv
    It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
    Incentivized
    Read full review
    Porkbun LLC
    No answers on this topic
    Support Rating
    Kickserv
    Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
    Incentivized
    Read full review
    Porkbun LLC
    No answers on this topic
    Alternatives Considered
    Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
    Incentivized
    Read full review
    Porkbun LLC
    Simply put, Porkbun doesn't try to overcharge you. You are paying a near-bare minimum cost for each domain while still getting great support, and unlike a lot of other registrars, you aren't being upsold something due to the lower costs. You just receive a good service.
    Incentivized
    Read full review
    Return on Investment
    Kickserv
    • We are essentially paper free. No paper work orders.
    • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
    • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
    Incentivized
    Read full review
    Porkbun LLC
    • Lowered our yearly costs for domains
    • Avoided dealing with costly domain name sharks
    • Avoided extra email hosting costs for simple tasks like email forwarding
    Incentivized
    Read full review
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