Kickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.
$79
per month
Rapid7 InsightVM
Score7.8 out of 10
N/A
InsightVM is presented as the next evolution of Nexpose, by Rapid7. This Insight cloud-based solution features everything included in Nexpose, such as Adaptive Security and the proprietary Real Risk score, and extends visibility into cloud and containerized infrastructure. InsightVM also offers advanced remediation, tracking, and reporting capabilities not included in Nexpose.
We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
InsightVM is great for finding all devices on your network and where the misconfigurations exist. We all have to patch our systems and applications, but it can be difficult to keep track of which systems are up to date. This tool is very helpful in filling in this gap and helping you organize that information. It is easy to get a big picture view of how your organization is doing from a vulnerability perspective, and it is equally as easy to drill down and get specific details that you need. Prioritization is crucial when it comes to this space, because you can never address every vulnerability, so you need to make sure the highest priority items are being remediated. R7's tool excels in this area and highlights items you weren't even aware of.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
Simple website - this was important because you want it to load quickly when you are in the office and on the road.
Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
From my experience of using this tool, sometimes it gives more false positives. A few times I had performed the scan on the same IP address using QualysGuard and Nexpose, but after comparing the scan results I had found that QualysGuard had provided more accurate vulnerability information.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
While I think it is a great tool and platform, I believe it (like all tools and solutions) is always evolving and the needs for clients are changing as the industry evolves and threats are upgraded. Cost is good, and support is helpful. Some things could be more granular and others could be easier to understand
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I gave it a seven due to the functionality and general ease of use after the initial setup headaches, but compared to Qualys, Rapid7 Nexpose falls short on features and ease of use. Their support drags this rating down a point as well. I have gone weeks with no update on semi-critical issues and typically have to make call after call to get a semi-coherent response.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Rapid7 InsightVM is a more professional tool than Nessus because historically, it was based on metasploit which is a powerful pentesting and exploiting tool. InsightVM covers more attacking scenarios and vulnerabilities than competitors and still a leader in this domain.cloud capability is also not available forNesuus and some other products. Rapid7 InsightVM is a way better as a pentesting tool in my opinion
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are essentially paper free. No paper work orders.
We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
After spending 2 years configuring, tuning, troubleshooting, and ultimately having nothing but regrets, we migrated away from the tool and accepted the loss.
Support had a variety of opinions, none of them consistent. No best practices. Lots of secret tricks known by support, none documented or shared until after problems are found.
Consulting services are available to come out and do a health check of your deployment, for a fee.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
