iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.
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Tiltify Catalyst
Score 8.5 out of 10
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Tiltify Catalyst is a community-driven peer-to-peer fundraising platform designed to help nonprofits turn supporters into active fundraisers and expand donor reach. Built for modern fundraising strategies, Catalyst supports DIY fundraising, team campaigns, fitness challenges, corporate engagement initiatives, livestream fundraising, and large-scale peer-to-peer events. Catalyst prioritizes the volunteer fundraiser experience with built-in engagement tools that…
iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
I mean, I love having any and all non-profits use Tiltify! From a fundraising standpoint —having all my favorite orgs easily accessible for fundraising across my platforms is SO NICE. That said, I've also worked with orgs that are just getting into the space, and they really struggled with getting set up due to a lack of resources. Yes, I can walk them through everything and encourage the use of all of Tiltify's features, but there isn't a readily available/accessible source to learn what's available to them and how it works.
The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
(1) How Tos for the charity, please! Donors/fundraisers have them available, which we LOVE, but not having a "How Set Up An Event" or "How To Use Your Reporting" for the non-profits, I feel, is a bit of an oversight, as, you know, they're users too!
(2) Event Page Design: Under the Fundraiser Rewards section, there is a tiny corner of pixels that pokes out from behind the "Top 100" or "Raise $200.00" labels, and it BOTHERS ME TO NO END. I understand the labels over the rewards images have curved corners, and the rewards have the hard 90-degree corners, which is why it happened. It's just like when someone goes to erase what's on a whiteboard but leaves a single line in the middle. My current solution has been to just cut that corner off my rewards images prior to upload —anyways, super tiny and just a pet peeve.
(3) Event Page Design: You've given us so many customization options, and I'm not taking those for granted. I would love the option to change the color of the buttons, just as we can change the color of each individual section.
(4) Branding, Social Links: Two things. "Twitter" is still on there (I know it's annoying, but "X"). Would love a "Bluesky" option.
(5) Event Options, Lifetime donor rewards: Is there something we could get for Lifetime Fundraiser rewards?
(6) Reports: When I download the Donations report is has the Date & Time of donation in a single column. I don't know how other people use this report, but I usually have to download the donations, create a new column, delineate the data for date/time, then pivot table from there. Plus, the "time" data we receive is delivered in a way that's borderline unusable. Example: 2023-12-31 07:46:07.667963Z -- *I* know to read this as December 31, 2023 @ 7:46:07 AM , but do we *really* need the ".667963Z" ? All it does is mess up any automated data analysis.
(7) Repots: Could we get a disclaimer at the top of the page that says if you don't toggle the UTC, the reports pulled will be from the time zone of the user pulling them? It took *way* too long to figure out why the report pulled by my colleague in Pacific time was different than the report pulled in Central time.
It is easy to understand and user friendly. Even the upload format for screenings is simple. You are able to alter scoring levels and layers to tailor to your organization's hierarchy. The new color scheme for Kindsight is a bit harder to see but there is workarounds by using an extension within your web browser for that
Again, as someone who has been on this platform for a very long time, I find it easy to use. Where I find myself mostly having issues: Navigation. I have built out 40+ events & campaigns over the years (both on the fundraiser & charity side) and still find myself getting lost in the language hierarchy and difference between Setup/Event detail/Brand & marketing/Options (like those all feel semantically the same??).
iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.
