Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Retool
Score 8.4 out of 10
N/A
Retool is a UI software component library presenting a fast way to build custom internal tools, from the company of the same name in San Francisco, California.
$10
per month per user
Pricing
KintoneRetool
Editions & Modules
Professional Subscription
$24
per month per user
Team
$10
per month per user
Business
$50
per month per user
Enterprise
Custom Quote
Offerings
Pricing Offerings
KintoneRetool
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
More Pricing Information
Community Pulse
KintoneRetool
Features
KintoneRetool
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Kintone
8.3
9 Ratings
6% above category average
Retool
-
Ratings
Customer data management / contact management9.76 Ratings00 Ratings
Workflow management9.29 Ratings00 Ratings
Territory management8.54 Ratings00 Ratings
Opportunity management8.54 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.04 Ratings00 Ratings
Contract management7.03 Ratings00 Ratings
Quote & order management7.54 Ratings00 Ratings
Channel / partner relationship management9.33 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Kintone
9.0
7 Ratings
15% above category average
Retool
-
Ratings
Case management9.67 Ratings00 Ratings
Help desk management8.56 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Kintone
8.0
2 Ratings
3% above category average
Retool
-
Ratings
Lead management8.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Kintone
8.9
9 Ratings
14% above category average
Retool
-
Ratings
Task management9.06 Ratings00 Ratings
Reporting8.89 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Kintone
8.1
8 Ratings
6% above category average
Retool
-
Ratings
Pipeline visualization8.34 Ratings00 Ratings
Customizable reports8.08 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Kintone
8.9
11 Ratings
15% above category average
Retool
-
Ratings
Custom fields9.211 Ratings00 Ratings
Custom objects9.09 Ratings00 Ratings
API for custom integration8.65 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Kintone
8.5
2 Ratings
12% above category average
Retool
-
Ratings
Marketing automation8.52 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Kintone
9.3
6 Ratings
20% above category average
Retool
-
Ratings
Mobile access9.36 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Kintone
9.5
10 Ratings
12% above category average
Retool
-
Ratings
Role-based user permissions9.510 Ratings00 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Kintone
-
Ratings
Retool
6.8
3 Ratings
21% below category average
Drag-and-drop Interfaces00 Ratings5.02 Ratings
Platform Security00 Ratings6.82 Ratings
Platform User Management00 Ratings8.02 Ratings
Reusability00 Ratings6.02 Ratings
Platform Scalability00 Ratings8.13 Ratings
Best Alternatives
KintoneRetool
Small Businesses
Salesflare
Salesflare
Score 10.0 out of 10
Kintone
Kintone
Score 9.7 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Kintone
Kintone
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KintoneRetool
Likelihood to Recommend
9.7
(58 ratings)
8.4
(3 ratings)
Likelihood to Renew
10.0
(8 ratings)
-
(0 ratings)
Usability
9.4
(16 ratings)
7.7
(2 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.4
(46 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
6.8
(4 ratings)
-
(0 ratings)
Configurability
9.0
(43 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(2 ratings)
-
(0 ratings)
Ease of integration
10.0
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Professional Services
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
KintoneRetool
Likelihood to Recommend
Kintone
I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
Read full review
Retool
Works well in: Connecting directly to databases and APIs holding candidate data. Allows teams to easily drill into records from different data sources. Quick to build dashboards. It wouldn't work well without a team to actually get it set up. There is limited design/ branding, making it look very basic. Your team requires training because data can be overwritten easily. Having some knowledge with your whole team is super important, and if you work with contractors or non-tech people, this can be a huge issue.
Read full review
Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Retool
  • Ease of use - someone with small amount of experience can use it.
  • Adaptability - you can build a lot of things with it.
  • Reliability - works quite well.
Read full review
Cons
Kintone
  • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
  • More visuals would be great! I love seeing the data visually, and so does my board.
  • That's all I can think of - I really do enjoy the program.
Read full review
Retool
  • Some Retool apps can become slow to load or refresh.
  • When multiple team members work on the same app, changes can overwrite each other or break functionality.
  • The UI/UX is pretty basic.
Read full review
Likelihood to Renew
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
Read full review
Retool
No answers on this topic
Usability
Kintone
I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
Read full review
Retool
Because even though it is quite intuitive it is not the best tool I have ever seen.
Read full review
Reliability and Availability
Kintone
Never had an issue with this.
Read full review
Retool
No answers on this topic
Performance
Kintone
Pages load quickly, no issues with response time
Read full review
Retool
No answers on this topic
Support Rating
Kintone
I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
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Retool
No answers on this topic
Online Training
Kintone
The training was seamless and easy to follow
Read full review
Retool
No answers on this topic
Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
Read full review
Retool
No answers on this topic
Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
Read full review
Retool
We selected Retool because it offers the best balance of usability and power compared to alternatives like Appsmith, ToolJet, and OutSystems. It allows us to build much faster, with broad integrations and strong enterprise features like permissions and environment management. Competing tools were either too limited, required more engineering effort. Overall, retool support has been decent too.
Read full review
Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
Read full review
Retool
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
Read full review
Retool
No answers on this topic
Professional Services
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
Read full review
Retool
No answers on this topic
Return on Investment
Kintone
  • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
  • It allows a few of our employees to work remotely, which was essentially impossible prior.
  • We can see raw data for success/failure rates, which we actively use in our employee review process.
Read full review
Retool
  • Major impact - ability to build a backend system is huge.
  • Major impact - used every day by multiple people.
  • Major impact - ability to be used by less technical teammates.
Read full review
ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile