Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Spike
Score 4.0 out of 10
N/A
Spike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.
$4
per month billed annually per member
Pricing
KintoneSpike
Editions & Modules
Professional Subscription
$24
per month per user
Starter
$0
Teamspace - Team
$4
per month billed annually per member
Teamspace - Team
$5
per month per member
Email App - Pro
$5
per month billed annually per member
Teamspace - Business
$8
per month billed annually per member
Email App - Pro
$8
per month per member
Teamspace - Business
$10
per month per member
Email App - Ultimate
$10
per month billed annually per member
Email App - Ultimate
$16
per month per member
Offerings
Pricing Offerings
KintoneSpike
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
More Pricing Information
Community Pulse
KintoneSpike
Features
KintoneSpike
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Kintone
8.3
9 Ratings
6% above category average
Spike
-
Ratings
Customer data management / contact management9.76 Ratings00 Ratings
Workflow management9.29 Ratings00 Ratings
Territory management8.54 Ratings00 Ratings
Opportunity management8.54 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.04 Ratings00 Ratings
Contract management7.03 Ratings00 Ratings
Quote & order management7.54 Ratings00 Ratings
Channel / partner relationship management9.33 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Kintone
9.0
7 Ratings
15% above category average
Spike
-
Ratings
Case management9.67 Ratings00 Ratings
Help desk management8.56 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Kintone
8.0
2 Ratings
3% above category average
Spike
-
Ratings
Lead management8.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Kintone
8.9
9 Ratings
14% above category average
Spike
-
Ratings
Task management9.06 Ratings00 Ratings
Reporting8.89 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Kintone
8.1
8 Ratings
6% above category average
Spike
-
Ratings
Pipeline visualization8.34 Ratings00 Ratings
Customizable reports8.08 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Kintone
8.9
11 Ratings
15% above category average
Spike
-
Ratings
Custom fields9.211 Ratings00 Ratings
Custom objects9.09 Ratings00 Ratings
API for custom integration8.65 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Kintone
8.5
2 Ratings
12% above category average
Spike
-
Ratings
Marketing automation8.52 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Kintone
9.3
6 Ratings
20% above category average
Spike
-
Ratings
Mobile access9.36 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Kintone
9.5
10 Ratings
12% above category average
Spike
-
Ratings
Role-based user permissions9.510 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Kintone
-
Ratings
Spike
8.9
3 Ratings
14% above category average
Task Management00 Ratings9.03 Ratings
Gantt Charts00 Ratings9.03 Ratings
Scheduling00 Ratings9.03 Ratings
Workflow Automation00 Ratings9.52 Ratings
Mobile Access00 Ratings7.63 Ratings
Search00 Ratings8.63 Ratings
Visual planning tools00 Ratings9.52 Ratings
Communication
Comparison of Communication features of Product A and Product B
Kintone
-
Ratings
Spike
8.5
3 Ratings
6% above category average
Chat00 Ratings10.03 Ratings
Notifications00 Ratings10.03 Ratings
Discussions00 Ratings8.03 Ratings
Surveys00 Ratings7.52 Ratings
Internal knowledgebase00 Ratings8.52 Ratings
Integrates with GoToMeeting00 Ratings6.52 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.52 Ratings
Integrates with Outlook00 Ratings8.73 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Kintone
-
Ratings
Spike
8.5
3 Ratings
6% above category average
Versioning00 Ratings8.73 Ratings
Video files00 Ratings8.33 Ratings
Audio files00 Ratings9.03 Ratings
Document collaboration00 Ratings8.73 Ratings
Access control00 Ratings9.02 Ratings
Advanced security features00 Ratings8.73 Ratings
Integrates with Google Drive00 Ratings8.02 Ratings
Device sync00 Ratings8.03 Ratings
Best Alternatives
KintoneSpike
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Score 9.7 out of 10
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Score 9.3 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KintoneSpike
Likelihood to Recommend
9.7
(58 ratings)
9.3
(3 ratings)
Likelihood to Renew
10.0
(8 ratings)
-
(0 ratings)
Usability
9.4
(16 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.4
(46 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
6.8
(4 ratings)
-
(0 ratings)
Configurability
9.0
(43 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(2 ratings)
-
(0 ratings)
Ease of integration
10.0
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Professional Services
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
KintoneSpike
Likelihood to Recommend
Kintone
I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
Read full review
Spike
Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
Read full review
Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Spike
  • There is an uniform experience because it consolidates email accounts.
  • Spike's chat-like interface is its main selling feature.
  • Files may be easily shared by connecting to cloud services.
Read full review
Cons
Kintone
  • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
  • More visuals would be great! I love seeing the data visually, and so does my board.
  • That's all I can think of - I really do enjoy the program.
Read full review
Spike
  • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
  • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
  • Email Signature in HTML is still not taught as the capability, which I'd love to see.
Read full review
Likelihood to Renew
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
Read full review
Spike
No answers on this topic
Usability
Kintone
I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
Read full review
Spike
No answers on this topic
Reliability and Availability
Kintone
Never had an issue with this.
Read full review
Spike
No answers on this topic
Performance
Kintone
Pages load quickly, no issues with response time
Read full review
Spike
No answers on this topic
Support Rating
Kintone
I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
Read full review
Spike
No answers on this topic
Online Training
Kintone
The training was seamless and easy to follow
Read full review
Spike
No answers on this topic
Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
Read full review
Spike
No answers on this topic
Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
Read full review
Spike
The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
Read full review
Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
Read full review
Spike
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
Read full review
Spike
No answers on this topic
Professional Services
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
Read full review
Spike
No answers on this topic
Return on Investment
Kintone
  • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
  • It allows a few of our employees to work remotely, which was essentially impossible prior.
  • We can see raw data for success/failure rates, which we actively use in our employee review process.
Read full review
Spike
  • However, the app is too tiny to accurately quantify its return on investment (ROI).
  • Multiple times, I've gotten to zero emails in my inbox.
  • It was easy to communicate without exchanging long texts.
Read full review
ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile