Kiteworks vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kiteworks
ScoreĀ 9.5Ā outĀ ofĀ 10
N/A
Kiteworks empowers organizations to manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance. With on-premise, private cloud, hybrid and FedRAMP deploymentā€¦
$15
per year
Zoho Mail
ScoreĀ 8.9Ā outĀ ofĀ 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
KiteworksZoho Mail
Editions & Modules
Business
$15
per user/month
Enterprise
Custom Pricing
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
KiteworksZoho Mail
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsā€”ā€”
More Pricing Information
Features
KiteworksZoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Kiteworks
-
Ratings
Zoho Mail
8.1
5 Ratings
4% below category average
Anti-malware00 Ratings8.35 Ratings
Customizability00 Ratings8.55 Ratings
Data Loss Protection00 Ratings8.04 Ratings
Threat Detection00 Ratings8.04 Ratings
Sandboxing00 Ratings6.53 Ratings
End-to-End Encryption00 Ratings8.65 Ratings
Management Tools00 Ratings9.05 Ratings
Best Alternatives
KiteworksZoho Mail
Small Businesses
SugarSync
SugarSync
ScoreĀ 10.0Ā outĀ ofĀ 10
Barracuda Essentials
Barracuda Essentials
ScoreĀ 9.2Ā outĀ ofĀ 10
Medium-sized Companies
Mā€‘Files
Mā€‘Files
ScoreĀ 9.2Ā outĀ ofĀ 10
Barracuda Essentials
Barracuda Essentials
ScoreĀ 9.2Ā outĀ ofĀ 10
Enterprises
Mā€‘Files
Mā€‘Files
ScoreĀ 9.2Ā outĀ ofĀ 10
Cisco Cloud Email Security
Cisco Cloud Email Security
ScoreĀ 7.8Ā outĀ ofĀ 10
All AlternativesView all alternativesView all alternatives
User Ratings
KiteworksZoho Mail
Likelihood to Recommend
9.5
(2 ratings)
6.9
(5 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
KiteworksZoho Mail
Likelihood to Recommend
Kiteworks
Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.
Read full review
Zoho
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Read full review
Pros
Kiteworks
  • Microsoft Office Plugins
  • Desktop Synchronization
  • Mobile Ability
  • Group chat
  • File Filtering
Read full review
Zoho
  • Its easy to use in Mobile
  • A fresher can easily use
  • Super admin pannel is also easy to use
Read full review
Cons
Kiteworks
  • Encrypting our files appears to be less than 100% complete
  • Software updates cannot be scheduled to take place automatically like their old product
  • Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.
Read full review
Zoho
  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
Read full review
Support Rating
Kiteworks
No answers on this topic
Zoho
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
Read full review
Alternatives Considered
Kiteworks
The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].
Read full review
Zoho
ā€¢ We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments. ā€¢ The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
Read full review
Return on Investment
Kiteworks
  • Before then kitework we used 3 different products. It was expensive and difficult manage.
Read full review
Zoho
  • Negative impact - far more work (and time) needed to effectively sort and categorize emails. Instead of emails being easily sorted by labels, it is a more tedious process to have everything sorted by deal or contact
Read full review
ScreenShots

Kiteworks Screenshots

Screenshot of The CISO Dashboard: See All Sensitive Content Entering or Leaving the EnterpriseScreenshot of Send Secure Email with Ease from MS Outlook, Web or MobileScreenshot of Share Documents Securely from Word, Excel, PowerPoint and Outlook

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat