Klaviyo vs. nopCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Klaviyo
Score 8.6 out of 10
N/A
Klaviyo is a marketing automation platform that helps businesses to centralize and use every piece of their customer data. With Klaviyo, businesses can combine customer data with more than 350 native integrations to automate personalized email and SMS communications that make customers feel seen. From mom-and-pop shops to established companies, Klaviyo states businesses like Dermalogica, Living Proof, Solo Stove, Citizen Watches, and more than 143,000 other paying users leverage their platform…
$20
per month
nopCommerce
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
nopCommerce is an open-source eCommerce solution that is iASP.NET (MVC) based with a MS SQL 2008 (or higher) backend database. The vendor says their shopping cart solution is uniquely suited for merchants that have outgrown existing systems.N/A
Pricing
KlaviyonopCommerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KlaviyonopCommerce
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPaid plans start at $20/month and include: 251 - 500 contacts 5,000 monthly email sends 150 SMS/MMS sending credits Applicable SMS carrier fees Mobile push notifications (free beta) Email and chat support Additional contacts, email and text sending credits, and service plans available to meet the needs of any size business. View all of our pricing and estimate your total cost of ownership at klaviyo.com/pricingIt's an open-source and free product
More Pricing Information
Community Pulse
KlaviyonopCommerce
Features
KlaviyonopCommerce
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Klaviyo
8.3
114 Ratings
8% above category average
nopCommerce
-
Ratings
WYSIWYG email editor8.3101 Ratings00 Ratings
Dynamic content8.5107 Ratings00 Ratings
Ability to test dynamic content7.7100 Ratings00 Ratings
Landing pages8.02 Ratings00 Ratings
A/B testing8.0103 Ratings00 Ratings
Mobile optimization8.5110 Ratings00 Ratings
Email deliverability reporting8.6112 Ratings00 Ratings
List management8.4112 Ratings00 Ratings
Triggered drip sequences8.7101 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Klaviyo
7.9
86 Ratings
1% above category average
nopCommerce
-
Ratings
Lead nurturing automation8.082 Ratings00 Ratings
Lead scoring and grading7.635 Ratings00 Ratings
Data quality management8.144 Ratings00 Ratings
Automated sales alerts and tasks7.737 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Klaviyo
8.3
28 Ratings
11% above category average
nopCommerce
-
Ratings
Calendaring8.328 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Klaviyo
7.9
110 Ratings
7% above category average
nopCommerce
-
Ratings
Dashboards8.1110 Ratings00 Ratings
Standard reports7.9106 Ratings00 Ratings
Custom reports7.767 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Klaviyo
8.3
88 Ratings
11% above category average
nopCommerce
-
Ratings
API8.581 Ratings00 Ratings
Role-based workflow & approvals8.539 Ratings00 Ratings
Customizability7.856 Ratings00 Ratings
Integration with Salesforce.com8.213 Ratings00 Ratings
Third-party software integrations8.431 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Klaviyo
-
Ratings
nopCommerce
8.7
10 Ratings
11% above category average
Product catalog & listings00 Ratings9.110 Ratings
Product management00 Ratings9.110 Ratings
Bulk product upload00 Ratings7.79 Ratings
Branding00 Ratings9.110 Ratings
Mobile storefront00 Ratings9.110 Ratings
Product variations00 Ratings9.19 Ratings
Website integration00 Ratings9.19 Ratings
Visual customization00 Ratings9.19 Ratings
CMS00 Ratings6.89 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Klaviyo
-
Ratings
nopCommerce
8.2
10 Ratings
7% above category average
Abandoned cart recovery00 Ratings8.29 Ratings
Checkout user experience00 Ratings8.110 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Klaviyo
-
Ratings
nopCommerce
9.1
10 Ratings
9% above category average
eCommerce security00 Ratings9.110 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Klaviyo
-
Ratings
nopCommerce
8.0
10 Ratings
4% above category average
Promotions & discounts00 Ratings9.19 Ratings
Personalized recommendations00 Ratings6.49 Ratings
SEO00 Ratings8.610 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Klaviyo
-
Ratings
nopCommerce
8.8
10 Ratings
9% above category average
Multi-site management00 Ratings8.78 Ratings
Order processing00 Ratings9.110 Ratings
Inventory management00 Ratings8.29 Ratings
Shipping00 Ratings9.19 Ratings
Custom functionality00 Ratings9.19 Ratings
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User Ratings
KlaviyonopCommerce
Likelihood to Recommend
8.8
(105 ratings)
9.1
(10 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
10.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
KlaviyonopCommerce
Likelihood to Recommend
Klaviyo
If you are a big business, with thousands of customers, Klaviyo can be the thing that really kicks up your marketing. The amount of data you can collect and use can be invaluable. But if you don't have the time or money to devote to the marketing team, then you might waste money on data that you might not ever act upon
Read full review
Nop Solutions, Ltd.
nopCommerce is an ideal solution for businesses that want to tailor the customer journey for discovering and purchasing products. The nopCommerce solution is designed to adapt to you, not the other way around. The platform works best when you partner with a solution provider like ourselves. It also works well if you have a team of in-house .NET developers. A one-person shop will likely find less value in a platform like this if they're looking to spin up a small ecommerce site with just a few button clicks.
Read full review
Pros
Klaviyo
  • Very easy to setup Klaviyo with Bigcommerce for email & SMS capture, comes with templates that are simple to edit and publish.
  • Very easy to set up Klaviyo with other 3rd party apps like Yotpo Reviews and Loyalty, giving you easy access to send emails based on loyalty points or asking for a review.
  • Automated campaigns are a breeze! They come with preset templates to get started quick. Including a Welcome Series, Cart Abandonment Series, Lost Customer Series, and Browse Abandonment Series among others.
  • The platform is easy to navigate and use without having to spend time learning from videos or help files, we were able to just jump right in and use it.
  • Great features like targeting based on anything available in your data, including products purchased, loyalty standing, interactions, etc.
Read full review
Nop Solutions, Ltd.
  • As I came from Microsoft .Net technical experience with more than 15 years in IT industry, the nopCommerce .Net based open sourced framework is the best eCommerce framework in terms of architectural perspective - such as incorporating with Entity Framework code first approach, Domain Driven Architecture, using ASP.Net MVC, Unit Testing, ...etc.
  • When my client asked for an eCommerce portal, the whole team was struggling from designing a database to identifying the requirements. nopCommerce has everything we need. All the industrial standard eCommerce features are included. It saves hours of database design, application design and also the client's requirements are easily fit into nopCommerce's features.
  • The cost of nopCommerce- the last time we paid was a $200 one time cost for using the production site. It was ridiculously cost effective. As it is opened source, the whole community is supporting and constantly making this framework better and better.
  • I set up a web site within a week using nopCommerce to sell my own products online. It was so easy to use, deploy, and set up.
Read full review
Cons
Klaviyo
  • At times the platform isn't as intuitive as you would like. Take the time to be onboarded and play around in the platform to get the hang of things. Utilize Klaviyo's resources and attend their live training sessions to help navigate the platform and implement best practices they recommend.
  • Can be pricey depending on company and email list.
  • Customization is limited at times. The brand font we utilized on all branded content wasn't available through Klaviyo. Previously we would have to go through the back end to implement our branded font, import our font, or create content on another platform to utilize our font.
Read full review
Nop Solutions, Ltd.
  • More community templates would be great.
  • Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
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Likelihood to Renew
Klaviyo
Klaviyo is simply a great solution for e-com email marketing & customer relationship management:
  1. User journey visibility: We can see our clients' customers on their individual user journeys (open email, site visits) to better understand and accommodate your customers.
  2. Flow automation: Creating automated emails that follow up with new leads, those who abandoned carts, purchased.
  3. Email design: So easy to use, and more friendly than some other visual builders that we've used.
  4. Metrics visibility: We can see our clients' metrics very easily and adjust efforts accordingly.
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Nop Solutions, Ltd.
No answers on this topic
Usability
Klaviyo
The only reason why I did not give it a 10/10 is that it cannot distinguish purchases that came through subscription recharges instead of purchases that were driven directly by email sends. Other than that, the automation qualities, design features, and segmentation options make this an incredible email platform, and I am very happy with it
Read full review
Nop Solutions, Ltd.
No answers on this topic
Support Rating
Klaviyo
Their support is always quick and we have recurring meetings with our advisor. they were great when we first started at walking us through the platform and helping us understand how to do the overall setup. They also have a wide variety of articles that cover must issues in a very clear manner that will get you out of a predicament really fast.
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Nop Solutions, Ltd.
I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
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Implementation Rating
Klaviyo
Don't cut corners, do it right the first time, if you take your time to build everything the way you want it then it will run itself. The platform will help you increase revenue as long as you use the tools it provides. Don't be scared to ask questions, the support team will help you get to the next level
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Nop Solutions, Ltd.
Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
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Alternatives Considered
Klaviyo
Klaviyo delivers a better experience for designing, managing, and operating as a whole. Just about every feature is best; the only flaw is that Attentive has more robust signup flows, but it makes up for it with its great overall UX. When it comes to designing templates, design teams can easily create and share them so they can be used in campaigns/flows.
Read full review
Nop Solutions, Ltd.
NopCommerce offers you more flexibility where it comes to customization and scaling your application. The customization and extension is easy as well as the theme and plugin structure adds a large value to the overall system. The API's introduced by nopCommerce makes it more efficient when it comes to integrations and developing a mobile application on top of your eCommerce platform. The customer owns 100% of the source code without any extra fee.
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Return on Investment
Klaviyo
  • Newsletter marketing has become a major form of sales
  • The success we had in our first year forced us to shift priorities and add more resources to support newsletter marketing
  • The price for using the service is a drop in the bucket compared to the attributed revenue earned from using the service
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Nop Solutions, Ltd.
  • It has been our sole platform for developing online stores for the last 9 years and our business have been growing year to year.
  • The disadvantage of nopCommerce is that it is not as well known as other competitors, which makes it more difficult to sell.
Read full review
ScreenShots

Klaviyo Screenshots

Screenshot of Web forms to grow contact listsScreenshot of Personalized recommendations that resonateScreenshot of Smarter targeting. Deeper personalization.Screenshot of Display of how performance stacks up against peers

nopCommerce Screenshots

Screenshot of