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Klevu, now part of Athos Commerce vs. MomentFeed

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Klevu, now part of Athos Commerce

    Score7 out of 10
    N/AKlevu was an intelligent site search solution designed to help eCommerce businesses increase onsite sales and improve the customer online shopping experience, from Klevu Oy in Espoo. The company was acquired, and merged with Searchspring to form Athos Commerce. Its capabilities are now a part of Athos Commerce.

    $499

    per month

    MomentFeed

    Score10 out of 10
    N/AMomentFeed is a localization-based marketing platform for enterprises from the company of the same name headquartered in Santa Monica, California.N/A
    Pricing
    Klevu, now part of Athos CommerceMomentFeed
    Editions & Modules
    AI-powered Search - Premium
    $499
    per month
    AI-powered Search - Premium Plus
    $799
    per month
    AI-powered Search + Category Navigation - Premium
    $998
    per month
    AI-powered Search + Category Navigation - Premium Plus
    1,598
    per month
    AI-powered Search + Category Navigation - Enterprise
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Klevu, now part of Athos CommerceMomentFeed
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    Klevu, now part of Athos CommerceMomentFeed
    Likelihood to Recommend
    6.4
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Klevu, now part of Athos CommerceMomentFeed
    Likelihood to Recommend
    Discontinued Products
    I think Klevu is a great solution for brands looking to enhance their website. They have templates that may work for brands that don't have a tech team. Their product offering can also be fully customizable but this would require some development work on the brand end. Overall, would recommend them!
    Incentivized
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    MomentFeed
    It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.
    Incentivized
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    Pros
    Discontinued Products
    • Great customer success team
    • Always sharing with us their latest product offering
    • Their technical support team is very helpful and willing to hop on calls with us
    Incentivized
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    MomentFeed
    • Central platform format - great for multi-unit brands.
    • Versatile when using for multiple pages and corresponding channels.
    Incentivized
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    Cons
    Discontinued Products
    • I think you definitely need someone technical in house to help assist and customize
    • They're pretty stern on pricing
    Incentivized
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    MomentFeed
    • More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
    • Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
    • Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.
    Incentivized
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    Support Rating
    Discontinued Products
    No answers on this topic
    MomentFeed
    Support has been perfect. This company has an awesome culture as well
    Incentivized
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    Alternatives Considered
    Discontinued Products
    No answers on this topic
    MomentFeed
    I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.
    Incentivized
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    Return on Investment
    Discontinued Products
    • Seeing a 2x increase in conversion rate
    Incentivized
    Read full review
    MomentFeed
    • Increased star-ratings=increase in click-thru rates.
    • Increased star-ratings=increase in sales.
    Incentivized
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    ScreenShots