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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 PhishER/PhishER Plus

    Score8.7 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $1.15

    per seat

    Pricing
    KnowBe4 PhishER/PhishER Plus
    Editions & Modules
    501-1000 Monthly Pricing 3 Year
    $1.15
    per seat
    101-500 Monthly Pricing 3 Year
    $1.50
    per seat
    Offerings
    Pricing Offerings
    KnowBe4 PhishER/PhishER Plus
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsFor organizations with over 1,000 seats, contact sales for a quote.
    More Pricing Information
    Community Pulse
    KnowBe4 PhishER/PhishER Plus
    Considered Both Products
    KnowBe4
    Chose KnowBe4 PhishER/PhishER Plus
    We've been using KnowBe4's system for 8+ years and haven't found a reason yet to move. They keep adding new features and products that keep them competitive.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    I must say CheckPoint and IRONSCALES are both great platforms for MSPs. They both offer competitive pricing and multi-tenant support. KnowBe4 has the best track record though and offers a stable, consistent experience. Reliability is why KnowBe4 PhishER/PhishER Plus is the best.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    No other tools have been investigated, we started with KB4 security awareness and from there one it was easy to start with KnowBe4 PhishER/PhishER Plus.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    KnowBe4 PhishER/PhishER Plus fills a lot of gaps that are present in microsofts built in anti-phishing tools even once you have upgraded your licensing in microsoft. Abnormal is an entirely different beast compare to KnowBe4 PhishER/PhishER Plus. It is an enterprise grade …
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    There was overlap with the Coro which is a MDR solution however it did have it's own version Phish protection. What it lacks is the education component which is so important.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    We were already using KnowBe4 for Security Awareness Training and its deep integration with the KnowBe4 suite of products made it the best choice and also very affordable compared to other solutions.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    I don't think I've used anything like this. It's not really a sandbox or even like a MIMEcast. It's somewhat distinct in its relationship to the PAB and how that works. Notifications, alerting, and blocking are similar to features that even Microsoft can offer. But the price …
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Hands down superior
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Email customization looks like a carbon copy. Layout is more convoluted. We would have to purchase three separate elements to achieve what we get with KnowBe4 PhishER/PhishER Plus at double/triple the cost. The KnowBe4 PhishER/PhishER Plus product lineup is better, more …
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Only tool that has features like rip and flip
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    KnowBe4's PhishER was the deciding factor for us.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Similar...
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help …
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    None of the other security awareness applications we used or considered offered a similar product to PhishER or their overall security awareness application was so subpar that we didn't even consider if they had an option similar to PhishER.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    No comparison in their capabilities.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    We selected KnowBe4 PhishER/PhishER Plus as our platform from its track record and previous use.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    KnowBe4 PhishER/PhishER Plus had a better user interface and a greater option for growth
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Twice we have reviewed total services between KowBe4 PhishER and their training components and compared them to Proofpoint's service and training. We still use Proofpoint for incoming email monitoring, but having PhishER and the training provides overall better options to our …
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    We decided on KnowBe4 PhishER to make our response process smoother and cut down on the time and effort needed to handle threats. We wanted to reduce manual work and focus our team on real threats. PhishER’s fast analysis and response were key in our decision. Overall, …
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    we have not looked at other products
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Our organization has always solely trusted KnowBe4.
    Recommended by our outside IT vendor- they continuously do random research on other similar products and time and time again, find KnowBe4 to be the best out there for value and product
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Arctic Wolf also offers a similar product to PhishER using their Phish Tell engine. However, it was severely lacking in terms of workflow automation. Switching to Arctic Wolf's email reporting and response product would have increased the number of manual hours spent on email …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    125 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    125 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    112 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    114 Answers
    Features
    KnowBe4 PhishER/PhishER Plus
    Incident Response Platforms
    Comparison of Incident Response Platforms features of KnowBe4 PhishER/PhishER Plus
    Feature
    KnowBe4 PhishER/PhishER Plus
    8.4
    122 Ratings
    6% below category average
    Company-wide Incident Reporting8.3101 Ratings
    Integration with Other Security Systems8.497 Ratings
    Centralized Dashboard9.0120 Ratings
    Machine Learning to Prevent Incidents8.0103 Ratings
    Live Response for Rapid Remediation8.1102 Ratings
    User Ratings
    KnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    8.8
    (128 ratings)
    Likelihood to Renew
    8.7
    (9 ratings)
    Usability
    8.6
    (44 ratings)
    Availability
    8.2
    (1 ratings)
    Performance
    8.2
    (1 ratings)
    Support Rating
    8.6
    (8 ratings)
    Implementation Rating
    8.6
    (3 ratings)
    Configurability
    8.3
    (12 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    Ease of integration
    9.1
    (2 ratings)
    Product Scalability
    8.2
    (1 ratings)
    Professional Services
    8.2
    (1 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    User Testimonials
    KnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    KnowBe4
    From an MSP perspective, it’s easier to sell products that provide cybersecurity protections if it’s all in one bundle. If you start providing 5 different email security products (even with the same vendor), it becomes confusing to non-technical individuals. They need a single package that doesn’t break the bank. Other products like Ironscales do that by providing an “all-in-one” package, essentially. And for a much less expensive price. I believe if you included all the features of anti-phishing, account takeover protection, and security awareness training, it would be close to $8/person each month. Competitors offer rates closer to $2/user, which include all those features and sometimes more.
    Incentivized
    Read full review
    Pros
    KnowBe4
    • KnowBe4's Phish Alert Button effectively collects all reported emails from end-users in one place.
    • The PhishML feature of PhishER effectively auto-scan reported emails using machine learning technologies, providing a tag for each email based on its body content and other aspects.
    • The PhishRIP feature works well by allowing the security team to create a query and quarantine all relevant emails from the end user's email system.
    Incentivized
    Read full review
    Cons
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Likelihood to Renew
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Usability
    KnowBe4
    It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!
    Incentivized
    Read full review
    Support Rating
    KnowBe4
    When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.
    Incentivized
    Read full review
    Implementation Rating
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    Alternatives Considered
    KnowBe4
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
    Read full review
    Return on Investment
    KnowBe4
    • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
    • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
    • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of How PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.