Knowmax vs. Zoho Desk
Knowmax vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Knowmax | N/A | Knowmax is a knowledge management software for customer support agents to provide better customer service as well as self-service when being deployed at digital channels like website, Apps, and chatbots. Features like interactive decision trees, Knowledgebase, Pictorial Guides, Chatbots, and Learning Management system help support agents as well as the customer itself to get the query resolution in no time. | N/A | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
Knowmax | Zoho Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Knowmax | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Knowmax | Zoho Desk | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Knowmax | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
Knowmax | Zoho Desk | |
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Likelihood to Recommend | Knowmax No answers on this topic | Zoho |
Pros | Knowmax No answers on this topic | Zoho |
Cons | Knowmax No answers on this topic | Zoho |
Usability | Knowmax No answers on this topic | Zoho |
Support Rating | Knowmax No answers on this topic | Zoho |
Alternatives Considered | Knowmax No answers on this topic | Zoho |
Return on Investment | Knowmax No answers on this topic | Zoho |
ScreenShots | Zoho Desk Screenshots |