Kommunicate Customer Messaging Software vs. Tidio

Kommunicate Customer Messaging Software

Tidio

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Kommunicate	Score 0.0 out of 10	N/A	The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and…	$0 Talk to us
Tidio	Score 9.3 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$49 per month

Pricing

Kommunicate Customer Messaging Software

Tidio

Editions & Modules

Business: $0.00
Talk to us
Start: $40
For early-stage startups and individuals
Scale: $100
For growing companies with small teams
Grow: $400 /mo
For high growth companies and large teams

Communicator: $19
per month
Chatbot: $49
per month

Offerings

Pricing Offerings
Kommunicate	Tidio
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

$40 For early-stage startups and individuals

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Kommunicate Customer Messaging Software	Tidio
Top Pros	No answers on this topic	Pro Email integration Pro Live chat Pro Desktop or mobile
Top Cons	No answers on this topic	Minus Email marketing Minus Time notifications Minus Real time notifications

Features

Kommunicate Customer Messaging Software

Tidio

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	Kommunicate Customer Messaging Software - Ratings	Tidio 7.0 1 Ratings 17% below category average
Chat history and transcripts	00 Ratings	7.01 Ratings
Chat reporting	00 Ratings	7.01 Ratings
Chat and web analytics	00 Ratings	7.01 Ratings

Best Alternatives
	Kommunicate Customer Messaging Software	Tidio
Small Businesses	Smith.ai Live Website Chat Score 9.0 out of 10	Smith.ai Live Website Chat Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Kommunicate Customer Messaging Software	Tidio
Likelihood to Recommend	- (0 ratings)	9.0 (2 ratings)

User Testimonials
	Kommunicate Customer Messaging Software	Tidio
Likelihood to Recommend	Applozic Inc. No answers on this topic	Tidio Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office. Incentivized Taylor Hicks Creative Strategist Read full review
Pros	Applozic Inc. No answers on this topic	Tidio Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Cons	Applozic Inc. No answers on this topic	Tidio Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review
Alternatives Considered	Applozic Inc. No answers on this topic	Tidio Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Return on Investment	Applozic Inc. No answers on this topic	Tidio Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review
ScreenShots	Kommunicate Screenshots