Koofr vs. Progress ShareFile

Koofr works as a kind of system for data filtering, which interconnects the company's clouds through different pages and services, which helps to be used in processes of information collection of any kind, and that is on different platforms so that accessing it is easy. Saving all kinds of information in the cloud of our preference is something simple to achieve if we use Koofr as the main backup software, since the platform allows us to run the largest possible number of backups depending on the plan. So, it is useful for the management of massive backups in several clouds. It adapts very well to the formats of mobile devices, which allows us to access our information stored in the clouds regardless of the site in which we are working, and lets us work in conjunction with file sharing platforms also from cell phones.

When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.

• File drop landing page
• Secure vault storage
• General cloud-based storage

Incentivized

• Secure File Storage and Sharing.
• Workflows to get customer/affiliate responses to comments on documents.
• I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
• I love the upload notifications and reports on user activity.
• The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
• Integrations with Microsoft 365 - FANTASTIC - thank you.

Incentivized

• The connection and saving capacity that we will have from Koofr depends directly on the type of plan we choose to work with, and this can make it quite difficult to upload a certain amount of large or heavy formats to several clouds at once.
• Koofr's platform is not sufficiently adaptable to streaming services generally, and this makes it difficult to work with cloud copies of the streaming presentations we make on platforms like Twitch or YouTube, which limits our ability to view them in the future.
• If you work with many devices, the Koofr platform usually presents problems to synchronize them all, and displays the information in the cloud depending on the connection speed of each device involved, which causes that some do not have the same accessibility to the information as others.

• The web console is not the most user friendly site to use to get to, and send my files.
• We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
• That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.

Incentivized

It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.

Incentivized

Navigation using the UI is very easy and intuitive. I just wish the file-drop landing page was a bit more interactive by giving confirmation each time a file is uploaded. For example, saying "upload of <file name> successful", and giving better customisation options for the landing page so I can make it look more on-point for my brand.

Incentivized

ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.

Incentivized

The software has never been down when I needed to use it.

Incentivized

Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

Incentivized

Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.

Incentivized

Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well

Google Drive doesn't have the option to have a landing page to drop files to - you must either make a folder available to everyone, or to an individual. This is the primary use case where I've found Koofr is significantly better.

Incentivized

ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.

Incentivized

I am a one person office. I have no idea how this software would scale to a larger office.

Incentivized

• There have been no drawbacks when calculating the company's overall ROI. Because we have generally expanded our storage capacity with Koofr, we have been able to work better.
• The gains with Koofr have been varied, as they depend directly on the amount of work to be stored in the cloud, which seasonally turns out to be small.

• All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
• Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
• ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.

Incentivized