TrustRadius

Kopano Groupware vs. ServiceNow App Engine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kopano Groupware
Score 0.0 out of 10
N/A
According to the vendor, Kopano Groupware Core provides the solid foundation for groupware messaging enabling rich clients such as Kopano WebApp, Kopano DeskApp, mobile and sync clients. With its modular architecture, Kopano Groupware Core hereby enables the possibility for a variety of setup scenarios, scalable from a very low powered system to a multi-datacentre setup providing messaging capabilities to tens of thousands of users. You have control over your data anytime and anywhere:…N/A
ServiceNow App Engine
Score 7.4 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
Pricing
Kopano GroupwareServiceNow App Engine
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kopano GroupwareServiceNow App Engine
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Kopano GroupwareServiceNow App Engine
Features
Kopano GroupwareServiceNow App Engine
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Kopano Groupware
-
Ratings
ServiceNow App Engine
7.5
6 Ratings
12% below category average
Visual Modeling00 Ratings6.96 Ratings
Drag-and-drop Interfaces00 Ratings9.05 Ratings
Platform Security00 Ratings7.96 Ratings
Platform User Management00 Ratings7.06 Ratings
Reusability00 Ratings8.05 Ratings
Platform Scalability00 Ratings6.36 Ratings
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Kopano GroupwareServiceNow App Engine
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User Ratings
Kopano GroupwareServiceNow App Engine
Likelihood to Recommend
-
(0 ratings)
6.7
(7 ratings)
Usability
-
(0 ratings)
7.6
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Kopano GroupwareServiceNow App Engine
Likelihood to Recommend
Kopano b.v.
No answers on this topic
ServiceNow
When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.
Verified User
Anonymous
Read full review
Pros
Kopano b.v.
No answers on this topic
ServiceNow
  • Perfect tools for easy task management.
  • Coordination platform.
  • Effective project documentation.
Hannah Caleb | TrustRadius Reviewer
Hannah Caleb
Quality Engineer
Read full review
Cons
Kopano b.v.
No answers on this topic
ServiceNow
  • Improve the UI of the environment
  • The left panel in service now is clumsy that can be improved.
  • Connect service now with callers email for any notification related to any incident raised.
Verified User
Anonymous
Read full review
Likelihood to Renew
Kopano b.v.
No answers on this topic
ServiceNow
There are limited use cases where we are just using the service now app engine as of now
Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
Read full review
Usability
Kopano b.v.
No answers on this topic
ServiceNow
overall it's a good software, but I think it could be updated to give it an edge over other platforms
Megan Baak | TrustRadius Reviewer
Megan Baak
Banking Officer, Client Experience Process Coordinator
Read full review
Reliability and Availability
Kopano b.v.
No answers on this topic
ServiceNow
Almost 100% available on time
Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
Read full review
Support Rating
Kopano b.v.
No answers on this topic
ServiceNow
They tried their best to resolve our queries every time we contacted them about any technical support
Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
Read full review
Implementation Rating
Kopano b.v.
No answers on this topic
ServiceNow
App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
Read full review
Alternatives Considered
Kopano b.v.
No answers on this topic
ServiceNow
ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.
Puneet Pandey | TrustRadius Reviewer
Puneet Pandey
Procurement Specialist
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Scalability
Kopano b.v.
No answers on this topic
ServiceNow
It is scalable but not reliable
Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
Read full review
Return on Investment
Kopano b.v.
No answers on this topic
ServiceNow
  • Effective and profitable multiple project management platform.
  • The tracking of project activities and contract management the tool is amazing.
  • Effective solution of files sharing and easy project comment sharing software.
  • Intuitive collaboration solution.
Hannah Caleb | TrustRadius Reviewer
Hannah Caleb
Quality Engineer
Read full review
ScreenShots

Kopano Groupware Screenshots

Screenshot of Very high level architecture.Screenshot of Screenshot of calendar view in our client application.Screenshot of Screenshot of mail view in our client application.Screenshot of Screenshot of calendar view in our client application.Screenshot of Screenshot of contact view in our client application.