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171 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5.1 out of 100

Paycom

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171 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Likelihood to Recommend

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett | TrustRadius Reviewer

Paycom

Paycom is situated in all payroll and human capital management processes where when you want to manage your payroll in a seamless manner, free from errors then turn to Paycom. It also keeps the employee data securely and helps in recruiting new employees and still manage their performance and onboarding in your company. It further fits in all company portfolios whether small or large thereby proving to be excellent in managing your workforce.
Richard Gichangi | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
7.5
Paycom
7.3
Pay calculation
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
9.1
Paycom
6.7
Benefit plan administration
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
5.5
Paycom
6.9
Direct deposit files
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
9.1
Paycom
7.8
Salary revision and increment management
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
6.4
Paycom
7.4
Support for external payroll vendors
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.9
Off-cycle/On-Demand payment
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.8
Reimbursement management
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.6

Human Resource Management

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.0
Employee demographic data
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.5
Employment history
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.1
Job profiles and administration
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.9
Workflow for transfers, promotions, pay raises, etc.
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.4
Organizational charting
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.3
Organization and location management
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.9
Compliance data (COBRA, OSHA, etc.)
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.6

Leave and Attendance Management

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.9
Approval workflow
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.6
Balance details
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
8.4
Annual carry-forward and encashment
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.7

Employee Self Service

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.4
View and generate pay and benefit information
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
8.2
Update personal information
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
8.2
View company policy documentation
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.6
Employee recognition
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
5.8
View job history
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.4

Asset Management

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
5.7
Tracking of all physical assets
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
5.7

HR Reporting

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.6
Report builder
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.1
Pre-built reports
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.3
Ability to combine HR data with external data
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
5.5

Onboarding

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.6
New hire portal
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.9
Manager tracking tools
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.3

Performance and Goals

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
5.1
Corporate goal setting
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
4.4
Individual goal setting
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
4.9
Line-of sight-visibility
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
4.4
Performance tracking
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.6

Performance Management

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.0
Performance plans
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.0
Performance improvement plans
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.0
Review status tracking
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.7
Review reminders
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.1
Multiple review frequency
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.2

Succession Planning

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.5
Create succession plans/pools
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
9.2
Candidate ranking
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.2
Candidate search
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.0
Candidate development
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.4

Recruiting / ATS

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.3
Job Requisition Management
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.6
Company Website Posting
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.2
Publish to Social Media
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
5.8
Job Search Site Posting
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
5.9
Duplicate Candidate Prevention
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
4.9
Applicant Tracking
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
6.9
Notifications and Alerts
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.0

Pros

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
Anonymous | TrustRadius Reviewer

Paycom

  • Our sales rep. has answered all our questions and fulfilled our growing and changing needs.
  • Paycom training for all employees was very easy to follow and the trainer was very professional
  • When needs change, customer service reps are very friendly and eager to help
Kirt Rumbaugh | TrustRadius Reviewer

Cons

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

  • When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.
Anonymous | TrustRadius Reviewer

Paycom

  • I'd like to see the user and client login credentials managed as a true multilevel authentication instead of needing to log in to separate applications.
  • I'd like to see a free SSO implementation.
  • It'd be cool to see an API framework to allow more integration into other LOB applications. Expense management could flow directly from my corporate credit card accounts into Paycom if I had an API for expense management. (Example)
Dan Rotelli | TrustRadius Reviewer

Likelihood to Renew

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 4 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE | TrustRadius Reviewer

Usability

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.5
Based on 6 answers
I have been using the system for years so I may be a little biased, but it truly is user-friendly. Everything flows as it should and 9 times out of 10 I can figure things out on my own without having to call for assistance. The Help Menu guides are also super detailed and available for almost every piece of the system. I find myself using those more often as I prefer to be a self-learner.
Terra Merle | TrustRadius Reviewer

Support Rating

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.2
Based on 32 answers
Support is okay, but I’m constantly getting different answers from different people. When I'm able to reach my dedicated specialist, I'm usually happy with the results, but I rarely get to talk with one specific person. I'm always being transferred to other team members
Kim Wood | TrustRadius Reviewer

Implementation Rating

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 2 answers
No, it was very easy. We are a small organization so setup was very easy.
Sherry Fair | TrustRadius Reviewer

Alternatives Considered

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett | TrustRadius Reviewer

Paycom

I only compared Paycom to ADP and the decision was simple for me. Not only was the cost for Paycom less, but the entire system was online and accessible to me at all times. ADP seemed to be pieced together and somewhat difficult to use. I have never used another payroll company and if I have it my way, I never will. Now that we are set up I honestly don't know why we would want to change!
Greg Roberts | TrustRadius Reviewer

Return on Investment

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

  • More accurate payroll processing
  • More accurate tax payments and reporting
Anonymous | TrustRadius Reviewer

Paycom

  • The system saves us many man hours and salary costs due to the online capabilities of the program. I was able to reduce the admin staff by one full member just due to the lack of paper shuffling because of Paycom's documents section.
Carissa Bray | TrustRadius Reviewer

Screenshots

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

Paycom

Pricing Details

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
10.0
Paycom
6.9

Likelihood to Renew

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
9.1

Usability

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
8.5

Support Rating

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
7.2

Implementation Rating

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Paycom
9.1

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