Kudos® is an employee engagement and recognition platform, that harnesses peer-to-peer recognition, casual rewards, values reinforcement, and open communication to help organizations boost employee engagement, reduce turnover, improve culture, and drive productivity and performance.
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Maestro
Score 6.9 out of 10
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Maestro is an employee performance and talent mangement software solution offered by Madison.
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Pricing
Kudos®
Maestro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kudos®
Maestro
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Kudos® pricing is based on the number of users and the length of the contract.
Plans start with a minimum of 500 users.
Kudos is especially useful and helpful during project deployment where team members can be awarded kudos and appreciation and motivation for their team efforts in meeting milestones and targets. In some instances, the reward types or gifts may seem irrelevant to some departments in certain regions or my company' operations in other parts of the African continent.
Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
One of the most useful aspects of this tool is that it allows you to save the profile of each of the employees individually and to be able to track their activities and give them the recognition they deserve.
Another useful feature of "kudos is that the system allows you to assign badges to each profile based on their job performance.
I also really like that the platform has a dedicated portal for employees. In which they can see their badges, recognitions and awards obtained for their efforts.
Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
I used to work at a company called Sparc that developed its own in-house platform called Teamphoria. It was great software that coupled a lot of the same features as workday but also with a recognition system. Essentially it allocated certain types of recognition levels per month, 1 platinum, 5 gold, 20 silvers, where each was worth a drawing ticket. At the end of the month, someone would be drawn from that pool based on their received recognition and then receive a gift card. However, some abused this system and devalued its purpose and inflated the meaning behind it. Kudos seems to do a good job by having a direct point/monetization system which isn't up for random chance. This can help even incentivize employees to go above and beyond, getting them to work harder since they are receiving recognition for it.
Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!
