Kudos to Companies Providing Incentives for Employees
Victor Lushnikov | TrustRadius Reviewer
June 11, 2019

Kudos to Companies Providing Incentives for Employees

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kudos

Kudos is used by our organization to provide an incentive for our employees to push further and beyond customers expectations! Chewy prides itself in customer service so when our employees go above and beyond for our customers we like to reward good deeds with KUDOS! It addresses our employee confidence! They are confident that when they do a good job they know they will be rewarded! So KUDOS keeps our employees striving for MORE!
From Customer Service agents to Managers at the highest level, we all interact with KUDOS for the benefit of all employees!
  • Encourages employees to go above and beyond!
  • Encourages our staff to make an effort to support our employees by handing out KUDOS for good deeds or for bright ideas that help innovate the company.
  • Helps our leaders make informed decisions on good staff by viewing the distribution of KUDOS to our employees and helps maintain a level of professionalism between the employees.
  • Increase in the amount of KUDOS being able to be given out by a normal, basic user. Being limited to 100 a month is a little low in a company of 8000+.
  • Increase in the amount able to be given. The current maximum is 50 per person but it would be nice to enter our own.
  • When the window is opened up to half scale, the username and account information becomes unable to be seen. I believe the website needs to be customized to be able to function in a windowed or full-screen style of mode!
  • Incentivizes employee to work harder.
  • Helps with thanking our employees for jobs well done without having just a normal "Thank You."
  • Allows the employees to use kudos for company SWAG or items they may need in their lives and it's all possible to get thanks to KUDOS.
I have personally never used another product like KUDOS.
Kudos is well suited to give employees confidence in the job that they are doing and to provide an incentive for them to keep doing their job. IF an employee goes out of his way to write a card to the CST, he will receive KUDOS if the customer calls in to thank us! It's just a little thank you to our employee for reaching out to our beloved customer! If an employee is always late or messing up at work, KUDOS is not a system we use. Instead, we do a 1 on 1 training with our employee to see if there are any areas to improve upon!