TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Landbot

    Score7 out of 10
    N/ALandbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…

    $39

    per month

    Palmate

    N/AN/APalmate is a Conversational AI platform that deploys virtual assistants to automate interactions within the service industry. The solution is designed to handle both customer-facing inquiries and employee-facing administrative tasks to reduce manual operational overhead. Key Capabilities Conversational Task Automation: The platform automates routine, high-volume transactional tasks such as appointment scheduling, status inquiries, and basic customer…N/A
    Pricing
    LandbotPalmate
    Editions & Modules
    Sandbox
    $0
    Per Month Per User
    Starter
    $39
    per month
    Pro
    $99
    per month
    Business
    Starting at $300
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    LandbotPalmate
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LandbotPalmate
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    ZoomInfo Chat
    Score7.9 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    AWS Chatbot
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LandbotPalmate
    Likelihood to Recommend
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LandbotPalmate
    Likelihood to Recommend
    Landbot.io
    Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
    Incentivized
    Read full review
    Palmate
    No answers on this topic
    Pros
    Landbot.io
    • Simple visual constructor for your bots
    • Many bot patterns
    • Zapier and Webhooks
    • Full customization CSS for your bots
    Incentivized
    Read full review
    Palmate
    No answers on this topic
    Cons
    Landbot.io
    • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
    Incentivized
    Read full review
    Palmate
    No answers on this topic
    Support Rating
    Landbot.io
    Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
    Incentivized
    Read full review
    Palmate
    No answers on this topic
    Alternatives Considered
    Landbot.io
    Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
    Incentivized
    Read full review
    Palmate
    No answers on this topic
    Return on Investment
    Landbot.io
    • Fast payback on advertising budget due to high conversion.
    • Need a mobile application for chat operators, if the leads want to chat with a living person.
    Incentivized
    Read full review
    Palmate
    No answers on this topic
    ScreenShots

    Landbot Screenshots

    Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics