LASSO's Crew Management delivers a platform used to schedule, communicate, onboard, time track, travel, payroll, and book labor.
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Planday
Score9 out of 10
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Planday is online and mobile employee scheduling software designed to help shift-based businesses plan and communicate shifts, manage absences and leave, simplify hour registration, and streamline their payroll processes. Planday also facilitates simple team communication across the organization via SMS, emails and app notifications while storing employee information and contact details in one single place.
Transition to LASSO Crew was a real bear, but once we had all the pieces and parts in place and staff new how to use it, it solved the majority of our staffing headaches. We work on events across NYC and often have several events going on at the same time. Prior to LASSO Crew it was not uncommon for a supervisor to show up to a call with only a limited understanding of who was booked on the job, or for an employee to not be sure who or where they needed to report to that day. LASSO Crew-facing app and supervisor-facing website have entirely eliminated these headaches. Our staffing process is more streamlined than before, our rates and scheduling more transparent. Once you get past the initial hurdles of crew/team buy-in and implementation, the upsides are enormous.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Planday is a wonderful first step in organizing team management, such as mass communication, scheduling, time off requests, and centralized timesheets. I used it for my retail business and found it to be extremely helpful in communication with my team and keeping track of everyone scheduling needs in one place. As we grew, I noticed a need to assign tasks, which would be very helpful for larger companies or businesses with daily tasks that need to assigned to specific team members, departments, or shifts
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Some of the page layouts are clunky, especially the crew list page
LASSO Crew has a calendar feed that can link to gcal, iCal, etc but it’s very limited and doesn’t reliably update the calendar when the schedule changes.
I would like it to push automated clock-in/clock out alerts to my team. I can set these up manually by scheduling messages but it is a very cumbersome process.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Holiday functionality - currently under review, new system launching early 2017 which will improve accuracy, calculate balances and deliver a more user friendly experience
Payroll reporting - data is not all relevant, could be more flexible
Schedule - could be more flexible to show employees consistently working across the group on one schedule
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The app is perfectly useable, if a bit limited in its functionality. The website, which functions as the "back end" of the app, takes awhile to learn. I carve out at least an hour of training on it for every new supervisor and fully expect to spend the first several weeks they use it to send them little reminders about how and when to do things. I have a few (older) supervisors who just out-and-out refuse to engage with LASSO Crew, but I think that has more to do with their aversion to change than it does the overall usability of the website.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
LASSO Crew takes customer support very seriously. My dedicated account rep responds to any issues directly, usually within one business day. When a crew member has an in-app problem they can't resolve the technical support team responds very quickly to any issue, usually with clear instructions about how to resolve the issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We explored using IntelliEvent for crew management but their platform just wasn't as robust and they didn't seem to have timekeeping and payroll partners in place to support the back end. Other than that, I haven't found another platform or software that does what LASSO Crew does, it was built for the event industry, by the event industry, and that focus on audience really shows through.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Ultimately Planday is the perfect tool for simple straightforward team time management, communication and scheduling. I would like to see a task management feature added to Planday and perhaps some integration for employee rewards. Planday is leaps and bounds above Quickbooks Time, and TimeClock Plus but falls behind Deputy only slightly by having less features available. Overall I would recommend Planday to any small business owner with a team of 5-20
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We've had some complaints from crew members that the communications they receive through the LASSO Crew system feel less personal than when we used to handle everything through direct emails and text messages.
LASSO Crew branding is super prominent on every communication we send from the platform, I wish they would center the client/employer a bit more and not make the LASSO Crew logo and color scheme the most identifiable thing on the page/email/message.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
