Latitude
by Genesys® is a standalone product that provides an integrated solution to fully
meet customers' requirements of accounts receivables challenges from day one
delinquency or
negligence through charge-off and debt sale. With your businesses servicing platform
bridged with Latitude
software, all the necessary information, both current and historic, is
available to the agents on
a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®,…
$75
per month
Pricing
Latitude by Genesys
Editions & Modules
Genesys Cloud CX 1
$75
per month
Genesys Cloud CX 2 Digital
$90
per month
Genesys Cloud CX 2 Digital + Voice
$110
per month
Genesys Cloud CX 3 Digital + WEM
$130
per month
Genesys Cloud CX 3 Digital + WEM + Voice
$150
per month
Offerings
Pricing Offerings
Latitude by Genesys
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup Fee
Optional
Additional Details
Prices listed are per named user, billed annually. Usage-based pricing may apply.
I will not identify the other products I've used by name, but will say they are prevalent in the industry. Latitude has a better price point, is incredibly versatile, and you don't need an army of programmers to maintain it.
Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many …