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Latitude Collections (legacy) vs. MineralTree

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Latitude Collections (legacy)

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Latitude Collections software, developed by Latitude Software, was acquired by Genesys in 2016 and sold as Latitude by Genesys. It was a standalone product for accounts receivables challenges: delinquency or negligence through charge-off and debt sale. It is a legacy application.

    $75

    per month

    MineralTree

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    MineralTree automates accounts payable and payments by connecting a business' ERP/Accounting Software to their business bank account. Since the October 2021 acquisition it is a Global Payments brand.N/A
    Pricing
    Latitude Collections (legacy)MineralTree
    Editions & Modules
    Genesys Cloud CX 1
    $75
    per month
    Genesys Cloud CX 2 Digital
    $90
    per month
    Genesys Cloud CX 2 Digital + Voice
    $110
    per month
    Genesys Cloud CX 3 Digital + WEM
    $130
    per month
    Genesys Cloud CX 3 Digital + WEM + Voice
    $150
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Latitude Collections (legacy)MineralTree
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalRequired
    Additional DetailsPrices listed are per named user, billed annually. Usage-based pricing may apply.—
    More Pricing Information
    Best Alternatives
    Latitude Collections (legacy)MineralTree
    Small Businesses
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    Tipalti
    Score7.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Stampli
    Score8.4 out of 10
    Enterprises
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    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Latitude Collections (legacy)MineralTree
    Likelihood to Recommend
    8.4
    (4 ratings)
    7.5
    (2 ratings)
    Usability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Latitude Collections (legacy)MineralTree
    Likelihood to Recommend
    Discontinued Products
    As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
    Read full review
    Global Payments
    If you are looking to save time on recording transactions. This has been a great time saver, all transactions are easily reconciled and they are automatically posted in Netsuite.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Payments plans management
    • Account analysis reports
    • The system is user friendly
    Read full review
    Global Payments
    • Great Customer Service. Whenever there is an issue they are very responsive in helping with the issue.
    • At the time it was cheaper than Bill.com for most of the same functionality.
    • Integrated with QuickBooks relatively well.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • In the past, their support has been slow. This has improved dramatically.
    • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
    Read full review
    Global Payments
    • We had some improvements that wanted to be made but so far over the 2 years with them they have made the updates we wanted.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    From our perspective, it would be good having a UGC tool integrated with the system.
    Read full review
    Global Payments
    No answers on this topic
    Support Rating
    Discontinued Products
    They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
    Read full review
    Global Payments
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
    Read full review
    Global Payments
    It doesn't. Hands down Bill.com is a better platform that over time has only gotten better.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It help us a lot to manage our day to day business.
    • It helps our users to produce invoices and handling payment plans in a very efficient way.
    Read full review
    Global Payments
    • Cost of AP.
    • AmEx integration will allow us to accrue points on our card.
    Incentivized
    Read full review
    ScreenShots

    Latitude Collections (legacy) Screenshots

    Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager

    MineralTree Screenshots

    Screenshot of AP and Payment Automation from MineralTree