MineralTree can be useful, but consider Bill.com...strongly
February 22, 2019

MineralTree can be useful, but consider Bill.com...strongly

Sean Dockery | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with MineralTree

MineralTree was used as an AP automation software. It was used to streamline our AP process and implement controls for our small accounting team. It alleviated the issue with e-mailing and/or hand signing approvals of bills as well as check printing.
  • Great Customer Service. Whenever there is an issue they are very responsive in helping with the issue.
  • At the time it was cheaper than Bill.com for most of the same functionality.
  • Integrated with QuickBooks relatively well.
  • They did not improve much from a product perspective over the many years I used them, which left them behind other solutions.
  • I had constant issues with checks not being received by vendors.
  • No international payment transfers.
  • They made it possible to not have an AP department due to the efficiency of their online platform which in turn saved us money and time.
  • The non-receipt of payments made us look bad to vendors.
It doesn't. Hands down Bill.com is a better platform that over time has only gotten better.
It's well suited if you would like to negotiate a good price and you are a small company needing an AP solution. However, I would say stick to Bill.com if you want a solution you can grow with.