LeadDelta vs. Zoho Creator

I signed up for LeadDelta because I heard they were the best CRM for business professionals using LinkedIn. I spent hours getting it set up and configured. I wanted to update my CRM contacts with the contact information from my Google account. So I went through the effort of migrating my Google contact data. But it created duplicates of all my contacts. I then tried to delete the duplicates, but the only option is to hide the imported contacts, there is no way to remove them. But hiding them does not remove them from the dashboard data. I reached out for help and had to argue with the customer support that my dashboard was indeed showing data for the hundreds of contacts I manually selected and hid. I was told they could not remove the contacts from their end. As a software engineer, I know it is not that hard to update a database. But I was told it was impossible. I politely asked for a refund, twice, but they refused, even though I had just subscribed 2 days prior and was never able to use the software to track my contacts. I had to contest the charges with the credit card company, and now LeadDelta is fighting the refund. I cannot believe their lack of customer service and care.

If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.

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• Update contacts from Linkedin
• Displaying data
• Tagging Contacts

• Accountability for each employee work which is very vital for any organization
• Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
• Data tracking in live was made possible
• Using proper Manpower for the work they are apt.

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• They should not require payment to clean up data when uploading from Google
• They should allow deleting contacts and cleaning up the dashboard
• They should allow rolling back failed merges with external databases

• In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
• In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
• In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.

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Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.

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Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.

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In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable

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We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable

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I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.

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Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.

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LeadDelta was supposed to be easier to use and update. It was recommended to me as a better way to track my contacts and organize my followup. But with data corruption, LeadDelta became unusable for me, and they were unwilling to make it right.

Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many businesses, especially those looking for an integrated, cost-effective low-code platform with strong support for both simple and complex applications.

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Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform

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• Cost me 2 days of work before it became unusable.
• Cost me $300 which they do not want to refund despite their inability to fix my dashboard.
• I wish I had never used LeadDelta in the first place.

• With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
• Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info