Poor customer service glitchy product
Use Cases and Deployment Scope
I used LeadDelta to track contacts and build my professional network. I wanted one place to track all my conversations and connections. I had hundreds of contacts to track.
Pros
- Update contacts from Linkedin
- Displaying data
- Tagging Contacts
Cons
- They should not require payment to clean up data when uploading from Google
- They should allow deleting contacts and cleaning up the dashboard
- They should allow rolling back failed merges with external databases
Return on Investment
- Cost me 2 days of work before it became unusable.
- Cost me $300 which they do not want to refund despite their inability to fix my dashboard.
- I wish I had never used LeadDelta in the first place.
Usability
Alternatives Considered
Clay.earth and HubSpot CRM
Other Software Used
GitHub, Zoho Mail, Jekyll
