Legalesign vs. Paperless

Legalesign is great for obtaining multiple signatures in one go without having to send them out to one person who inevitably holds up the line for everyone. It is also useful for just obtaining one signature and saving time when so many are working from home. It can be a little bit of a pain when looking for old documents and the emails do not always make clear to the user what is intended and what is needed of them resulting in outside entities deleting the emails.

Incentivized

Paperless is good for formalising the authorisation process. In my opinion, where it falls short is that the software is slow and has limitations. Some limitations are known to the company but not told at point of selling, leaving the user with add-ons that are useless. e.g. the Company Inbox module, which is used to automatically upload invoices to Paperless, is not fit for (our) purpose due to the fact not all emails can be uploaded to the system automatically. Apparently companies who send invoices using software packages such as Xerox / Quickbooks etc. have rules which do not allow onward forwarding. Therefore you need to cross check what has been uploaded and what hasn't. This is time consuming and we found manual upload was far easier. We wasted time and money implementing this add-on which was useless to us.

Incentivized

• Legalesign is very easy to use - uploading documents is simple. You just click where you want the signature box to go and can add the signer's information. Adding multiple signatures is also quite easy.
• Once documents are sent, you receive live updates when the recipient opens docs, reviews, signs, etc. This is helpful when they are time sensitive.
• Documents are stored within the system and can be accessed/downloaded at a later time.
• I appreciate the simplicity of the design - it's not overly flashy, like other platforms.

Incentivized

• Formal authorisation process
• Easy to search invoice archive

Incentivized

• Legalesign doesn't have any glaring deficiencies, but it doesn't have the same brand name recognition that Adobe or DocuSign have. So, sometimes signers are skeptical if it's a legitimate esign document or a spam/phishing scam.

Incentivized

• Slow software
• Mailbox management not fit for purpose
• Hidden costs

Incentivized

They are very similar. I think DocuSign has more use so sometimes I have to describe Legalesign as being "like DocuSign" but overall using Legalesign has been a very similar experience

Incentivized

• Legalesign has had a positive impact on our ability to sign new employees. It's fast and easy - which is essential when hiring top talent.
• The only negative impact would be the slow pace we've experienced when trying to pull previous documents. However, we do not use this platform as our only storage option, so this issue does not arise often.
• Legalesign allows for the seamless transfer of information with prospects, which has a large impact on our ROI. Having a system like this makes getting signatures from new clients quick - essentially for a busy sales team!

Incentivized

• We feel the product over promised and under delivered

Incentivized