Legalesign Review
April 10, 2019
Legalesign Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Legalesign
Our law firm used Legalesign to manage the contract send and sign process. Our clients could e-sign contracts from anywhere, which helped to reduce costs and improve productivity. Legalesign was primarily used by our intake team to send and receive signed retainer agreements but we had about 20 different documents that we used Legalesign for.
- Legalesign provides good customer support and all customers are assigned an account manager. This is really important because they can help with the customization of your forms.
- Legalesign has both single signer and multi-signer options for different signing on needs. It also has robust email and notifications.
- Legalesign doesn't have any glaring deficiencies, but it doesn't have the same brand name recognition that Adobe or DocuSign have. So, sometimes signers are skeptical if it's a legitimate esign document or a spam/phishing scam.
- Legalesign saved us a lot of money in postage costs. Prior to e-signing documents, we would have to mail out a package and wait for them to sign the documents and send them back.
- Our document "return rate" went way up after moving to e-signatures. Its a lot easier for someone to e-sign a document on their PC/phone/tablet that it is to manually sign it and mail it back.