LemonEdge vs. Sage Accounting

Honestly support is where we struggle the most. When something doesn't go right, it is hit or miss if you are going to have a good experience and solve the issue quickly, or if it's going to take a long time and many calls to get the help you need. Not having native payroll systems is another pain point.

Incentivized

• Sage Accounting makes it easy to pay my invoices with an automated QR code that opens a payment portal.
• Sage Accounting automatically shows my bank account balance and that's pretty neat.
• Sage Accounting has excellent security with 2 factor authentication and I trust my money is kept safe.

Incentivized

• I'd like to see more automatic updates instead of having to do it ex. tax tables for payroll.
• Once you update the new tax table amounts, it should automatically update all active employees for you, rather than having to do each one separately.
• Need the ability to mark up customer statements before printing.

Incentivized

We're very happy with the functionality and overall experience of using Sage Accounting for our accounting needs. Currently, we are not even considering whether we would need to look around for a different option. The only things that would make us consider changing would be a significant increase in price or changes to the software which reduce it's ease of function.

It typically just works. We have had issues with the GL not balancing, but it's usually a single item that doesn't transfer to the GL. Still unsure how it happens, but it has happened at least twice now. But typically, it just works.

Incentivized

Sage has been always available when I want it. If there is any maintenance work to be done by the Sage team, you are told well in advance. Maintenance is generally carried out late at night or before the day begins for most of us. It continues to be the most reliable software I use.

Performance is top notch, if it is not, it is probably your wi-fi connection. It has happened that pages load slowly because of an error on Sage side but almost never. Overall reports load fine, the site is fast, navigation is fine. I have a client that has so many invoices, it is slow or gets stuck when you try to load a report for a whole year but it is just too many invoices, it makes sense. Just take 2 report for 6 months and combine them, its not an issue for me. I am happy with Sage Accounting's performance.

Incentivized

Sage Accounting are easy to contact and have knowledgeable and helpful staff. Whenever I've encountered a problem I've always been able to get assistance and guidance and it feels like the person at the end of the phone/screen knows the product well.

Staff are always friendly, and patient, always work at a speed that suits you. You are never rushed, and In only a short time they seem to be able to help you make great strides. It has been a pleasure not a chore, learning how SAGE Accounting works and benefits me and the company.

I find the online training was very informative and they answered all my questions. I am also certified in Sage One and provided online training in the program which I have set up several people on and they love how it keeps them organized.

This was generally a very straightforward process. I have previously implemented other software which required considerable external support. I implemented Sage Accounting with only a minimal amount of reference to the Sage support desk. I was extremely pleased with the implementation process.

Incentivized

Compared to QuickBooks Desktop, Sage Accounting offers a more modern, user-friendly experience with advanced automation, real-time financial visibility, and easier cloud access. We selected Sage Accounting because it provides the features we need at a competitive cost, simplifies daily accounting tasks, and improves efficiency across our finance operations.

Incentivized

The pricing structure is fair and offers good value for money. The billing is done through their online system and you can access your bills at any time. Most contacts only require 30 days' notice, so no need to feel tied in, although I can't imagine why you would want to leave Sage.

You can use Sage in your company for various aspects/positions such as bookkeepers, invoicing clerks, accountant, purchasing etc. Everyone can have their own user login and permissions can be set that specific people can do specific jobs without being able to access other peoples progress or accounts of the company.

Incentivized

Do not use

Incentivized

• Sage Accounting takes a lot of our time and energy.
• I Spend hours each month end entering data so I can do my reconciliation.
• I spend a lot of time doing e-transfers when Sage should be able to pay my staff directly.

Incentivized