LevelBlue Managed Security Services vs. Yeastar P-Series PBX System

The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time

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Easy to deploy, secure, easy to manage. It is in constant evolution, all the features are included, Integrations, contact center, reports. If you compare it with similar solutions in the market like 3CX, it is cheaper, and richer in features. The FQDN security is fundamental for a PBX system, no need for public IP, never is exposed, even that they provide a great anti hacking features.

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• Manages and monitors traffic to provide security
• Reports in timely manner on all incidents
• Web portal access to review reports and suggestions

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• Remote users
• Queuing
• Deployment options
• Handset compatibility

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• There is no option to include rules type functions, which would be very useful to save configuration time.
• The support is not as helpful as I would like, nor its documentation.
• A friendly graphical interface would be very well accepted.

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• With the recent software release there is hardly nothing to mention
• there was a feature missing such as Call monitoring , however solved with an upgrade

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In terms of management if you have some experience configuring other Asterisk based system it is very easy to manage, and from the user point of view is very intuitive the interface

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The factory support is great, but also form local distributors. Those distributors are certified and with great local support, no need for reaching the factory for simple things. There is also a feature request forms, which are frequently answered about its feasibility or roadmap schedule. The only thing I have to say is, be aware to the Chinese holidays, there are many and some times for several days, those days you may have a delay in the answering, and it can be a problem if a license renewal occurs on those days... Also, as the SBC is on the Yeastar P-Series PBX System cloud, it is a service it can show some glimpses or short failures and you must wait for Chinese office hours and depending where you are in the world it can be tricky.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We have not really looked at other products.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Yeastar P-Series PBX System is cost-effective. It has advanced overall features with built-in software.

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Invited by the Vendor

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• Protects valuable data and defends against increasingly sophisticated threat actors
• We have achieved increase in customer trust and distinguished the company from our main rival
• Freed the company's roughly 10 employees to focus on expanding the business internationally

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Very positive. We can offer a top tier phone system with a variety of deployment options. People still like having a box on site and it is a cheaper option than cloud.
• Business was declining while still offering Avaya. In my opinion, it is very expensive and severely lacking in features in comparison

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info