What users are saying about
9 Ratings
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Score 8.2 out of 100
6 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • RedShelf is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

TargetX, from Liaison

80%
3 Ratings
8.5

RedShelf

85%
5 Ratings

Likelihood to Recommend

Liaison

Most of the reason I'd recommend the solution is for their email capabilities. The email builder is par excellence, almost if not more competitive than capabilities provided by some actual Email Marketing solutions. Additionally, it runs on Salesforce, and thus allows for automated emails and campaigns with information integrated into them from SF records. It is truly remarkable and a very well-developed capability.
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RedShelf

RedShelf has been great in a higher ed environment to help connect students to textbook and publisher materials. It has helped make the process of purchasing/accessing those materials so much easier for students. I am at an institution now where we don't have RedShelf, and the faculty and students are regularly frustrated with this process, so I'll be looking to get us a license here soon. RedShelf is particularly useful if instructors are using various different types of materials from different publishers. However, if an institution was only using Cengage Unlimited for example (that is a service where students will just pay for access to that site and all the books/materials for all of their courses would be accessible on there), that would be a time where I would think RedShelf wouldn't provide you with as much benefit. That being said, we may be using RedShelf in a very specific manner, and it may be able to provide us more ability/features that we haven't taken full advantage of.
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Pros

Liaison

  • Bulk Email
  • Analytics
  • Event Management
  • 3rd party product bundling & support
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RedShelf

  • I can access to wide rage of book's categories, you name it - you search online
  • I can read in my friendly format that is pdf - all books are available online to access
  • Another great things of Redshelt is its affordability
  • I can read books via phone or laptop anywhere in the world
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Cons

Liaison

  • When sending large volumes of email the campaigns can be slow to send
  • The events functions are not as robust as some of the competition
  • Their telemarketing component has not been updated in a while and leaves a bit for current call centers.
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RedShelf

  • 340 College Bookstores
  • 14 Day Money Back Guarantee
  • Refunds Can’t be Fulfilled if More Than 10% of Product Has Been Used
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Pricing Details

TargetX, from Liaison

Starting Price

Editions & Modules

TargetX, from Liaison editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    RedShelf

    Starting Price

    Editions & Modules

    RedShelf editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Liaison

      Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
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      RedShelf

      RedShelf and TargetX have something in common, and that is that they help transform the way colleges and universities support their students with their books from digital learning.
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      Return on Investment

      Liaison

      • Increases in enrollment!
      • More efficient funnel
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      RedShelf

      • Tools to be a strong independent College bookstore
      • Great support for rolling out day one digital access
      • Good margin for the eText
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