What users are saying about
2 Ratings
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Score 6.1 out of 100
3 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

LightCMS (discontinued)

LightCMS is perfect for 90% of websites out there. It has all the basic modules like calendars, photo galleries, news/blog, or forms building built in. Small businesses to mid-sized businesses are perfect for LightCMS.We use other solutions when the requierments for the website include a lot of third party integrations or custom modules. As a hosted CMS it has the same limitations as others with server-side development.
John Reitz | TrustRadius Reviewer

Paligo

Before I took the intermediate training, I was so frustrated with Paligo that I mentioned it negatively in a networking event. Now that I have taken the training, I will be correcting that comment at the next one. :)However, part of what I inherited was a badly managed library, and I am working hard with my fellow writers to restructure and re-present the content. I have only been working with Paligo for a month and a half, and while it's been a struggle to get here, I'm glad I learned it so that I can truly utilize its content reuse strengths across three different product lines. It probably would not be ideal for desktop layout or on-demand production environments.
Monica White | TrustRadius Reviewer

Feature Rating Comparison

Security

LightCMS (discontinued)
8.0
Paligo
Role-based user permissions
LightCMS (discontinued)
8.0
Paligo

Web Content Creation

LightCMS (discontinued)
9.1
Paligo
WYSIWYG editor
LightCMS (discontinued)
10.0
Paligo
Code quality / cleanliness
LightCMS (discontinued)
9.0
Paligo
Admin section
LightCMS (discontinued)
9.0
Paligo
Page templates
LightCMS (discontinued)
10.0
Paligo
Library of website themes
LightCMS (discontinued)
10.0
Paligo
Mobile optimization / responsive design
LightCMS (discontinued)
10.0
Paligo
Publishing workflow
LightCMS (discontinued)
8.0
Paligo
Form generator
LightCMS (discontinued)
7.0
Paligo

Web Content Management

LightCMS (discontinued)
7.3
Paligo
Content taxonomy
LightCMS (discontinued)
4.0
Paligo
SEO support
LightCMS (discontinued)
7.0
Paligo
Bulk management
LightCMS (discontinued)
8.0
Paligo
Community / comment management
LightCMS (discontinued)
10.0
Paligo

Pros

LightCMS (discontinued)

  • LightCMS provides all the major functionality 90% of sites need. It keeps out of its own way by making these solutions intuitive and simple and not trying to solve every problem for everyone which would over-complicate the tool-set.
  • This is the easiest to use CMS we have ever seen. I tell my client's that if they can make a Facebook post, they can manage their website, and it's true. Their UI is so easy and keeps getting easier to use. Untrained users get it in minutes and are able to manage their sites without our help.
  • LightCMS's code is simple and light-weight. Sites are fast and the CMS doesnt get in the way of performance.
  • You can do almost anything you want (except server-side programming) with LightCMS. So, we can create any design we want and it works great with Light CMS's tokens and editable regions concept (which is also simple to implement.)
  • Constantly upgraded and fixed, the product is 1000x better after 10 years of working with it, but is still simple and not bloated.
John Reitz | TrustRadius Reviewer

Paligo

  • Topic reuse - many of our tutorial and how-to articles include procedures with the same first steps. Reuse allows us to create these steps once, including images, and reuse them in as many articles as we need.
  • Single sourcing - At any time if the text or images in reused topics need updating, we just update the original topic and the changes reflect in every article that uses that topic.
  • Content management - the topic and media management is excellent. we can organize however we need, rename topics and images as needed and move them around within the folder structure without breaking any links to the topics / articles they are used in (each topic and asset has a unique ID number that doesn't change, allow us to rename and move assets to best suit our needs)
  • Filtering and variables - we can create a single topic that includes all the information for different markets (in this case, different content for accounts in different countries) and by using filtering and variables when building the content and in the publishing workflow I can publish just the US content to our US help center, the UK content to the UK help center, and the Australian content to the Australia help center, but using manage a single article within Paligo itself.
  • Translation and localization workflow - the translation workflow (sending topics to be translated into another language) and localization workflow (publishing the same content in multiple languages) works well within the ZenDesk integration. It uses the ZenDesk localization settings to ensure the proper translation ends up in the correct articlein Zendesk.
Sarah Holdgrafer | TrustRadius Reviewer

Cons

LightCMS (discontinued)

  • While keeping it simple is LightCMS's thing, some of the elements/modules could use deeper options or control for advanced users.
  • Some content, such as calendars, cannot have data exported/imported easily.
  • Support was amazing 10 years ago. We openly talked about how awesome they were... it isn't as good as it once was, but is still way above almost every support of other CMS systems we have used.
John Reitz | TrustRadius Reviewer

Paligo

  • The SaaS platform occasionally hiccups on us. This has never resulted in lost content, but we'll occasionally get "Cannot connect to server errors". Admittedly, this hasn't happened much at all lately.
  • The ZenDesk publication feature is great (no author Help Authoring Tool has it built in), but the feature set could be expanded.
Paul LaBarbera | TrustRadius Reviewer

Usability

LightCMS (discontinued)

No score
No answers yet
No answers on this topic

Paligo

Paligo 8.0
Based on 1 answer
I'm glad that it's cloud-based, so I can access it from home or work. But I do wish it were a little more intuitive on the front end for new users; the alt key is more useful than the ctrl key, initial layout is confusing until you learn the depth of the tools, and you really do have to take the $400 training in order to truly understand how to use the product. I don't know what my company pays for access to the software, but I know it's something.
Monica White | TrustRadius Reviewer

Support Rating

LightCMS (discontinued)

No score
No answers yet
No answers on this topic

Paligo

Paligo 9.8
Based on 2 answers
The support is quick, the team very knowledgeable and invested in my success. The only reason I didn't give it a 10 is because there is no chat support (yet). But, so far, the responses have been quick enough that hasn't been an issue
Sarah Holdgrafer | TrustRadius Reviewer

Alternatives Considered

LightCMS (discontinued)

We have looked at hundrends of CMS's and LightCMS is a perfect entry-level system for most of our small to mid sized clients. LightCMS's feature set is less complex than almost every other system and the actual interface is miles ahead of most other CMS systems. It's simply thought out better. It lacks sensibility and an API as well as other advanced features many more expensive or more DIY systems have, but the simplicity makes up for it.
John Reitz | TrustRadius Reviewer

Paligo

Paligo is the only structured authoring tool that natively publishes to Zendesk. My team is forced to publish to Zendesk, so this was easy.
Paul LaBarbera | TrustRadius Reviewer

Return on Investment

LightCMS (discontinued)

  • While I always think the price could be cheaper, LightCMS is incredibly inexpensive if you consider the costs of hosting, support, and upgrading is all included.
  • As part of their partner program, we are able to control client accounts from our master account, making moving between clients easier and supporting them faster which ultimately makes our labor costs better.
John Reitz | TrustRadius Reviewer

Paligo

  • I am not involved in the financial decisions for my company regarding Paligo; the decision to migrate our content to this environment predates my hiring. However, I know that the migration effort from WordPress to Paligo was an initially heavy lift, but any content migration effort would be. I believe that ultimately, getting our content out of WordPress was a positive move, and I look forward to seeing what Paligo will help us accomplish in the future. Sorry, no hard numbers from me. :)
Monica White | TrustRadius Reviewer

Pricing Details

LightCMS (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paligo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LightCMS (discontinued)
10.0
Paligo
8.1

Usability

LightCMS (discontinued)
Paligo
8.0

Support Rating

LightCMS (discontinued)
Paligo
9.8

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