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Paligo

Paligo

Starting at $4,800 per year per seat
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Overview

What is Paligo?

Paligo, headquartered in Stockholm, offers their component content management system (CCMS), supporting the creation and publishing of technical documentation and help systems.

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Learn from top reviewers

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://paligo.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4,800 per year per seat
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Product Details

What is Paligo?

Paligo was built for documentation professionals who need to manage a large volume of complex content. To manage and organize this documentation efficiently, content reuse is essential. The Paligo CCMS is designed for companies who need to leverage the benefits of content reuse for better business outcomes.


Content reuse helps to streamline the content creation process as it saves time, money, and improves the quality of output. The single sourcing features eliminate duplication of content and optimize the content creation process. Additionally, the modern SaaS UI lets content creators of all levels of proficiency to grasp the fundamentals of structured authoring.


Paligo states its goal is to make structured authoring more accessible to a wider audience by simplifying and demystifying the process. The CCMS enables customers to author, manage, translate, and publish multichannel content.


Paligo's top features at a glance:

  • Structured Authoring
Structured authoring helps make content consistent, accurate, and future-proof. The XML editor enables content reuse, making structured authoring easier.
  • Content Reuse
Reuse content at scale with topic-based authoring and smart single sourcing features such as component reuse, block content reuse, the Paligo text fragment reuse, dynamic variables, and conditional content
  • Multi-Channel Publishing
Paligo takes multi-channel publishing to another level. Publish to HTML5, PDF print, SCORM eLearning, Zendesk, Salesforce, GitHub, BitBucket, and Amazon S3.
  • Versioning
Paligo features version history and roll-back, version branching, and release management made specifically for technical writers and content authors.
  • Translation Management
Paligo offers smart translation management, avoiding duplicate files for each language. Integrates with Phrase and other TMS solutions.
  • Collaboration
With a familiar SaaS UI Paligo enables contributors and reviewers to collaborate on content. International teams can work together on documentation without the drawbacks of on-premises, locally-installed systems.

Paligo Features

  • Supported: Single sourcing
  • Supported: Content reuse
  • Supported: Multi-channel publishing
  • Supported: Translation management
  • Supported: Contributor editor
  • Supported: Structured authoring
  • Supported: Topic based authoring
  • Supported: Versioning
  • Supported: Branching
  • Supported: Assignment planner
  • Supported: REST API
  • Supported: Variables
  • Supported: Conditional content
  • Supported: CCMS
  • Supported: Integrations
  • Supported: XML editor
  • Supported: Docbook

Paligo Screenshots

Screenshot of Branching in PaligoScreenshot of Conditional filters in PaligoScreenshot of Contributor editor in PaligoScreenshot of Some of the integration options in PaligoScreenshot of Main editor in PaligoScreenshot of Multi-channel publishing options in PaligoScreenshot of Assignment planner in PaligoScreenshot of Content reuse in PaligoScreenshot of SME reviewing in PaligoScreenshot of Translations in PaligoScreenshot of Versioning in Paligo

Paligo Videos

A one-minute overview of Paligo
Structured Authoring Series: Episode 1
Structured Authoring Series: Episode 2

Paligo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Paligo, headquartered in Stockholm, offers their component content management system (CCMS), supporting the creation and publishing of technical documentation and help systems.

Paligo starts at $4800.

Heretto, Vasont CCMS, and MadCap IXIA CCMS are common alternatives for Paligo.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Paligo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 31)

Paligo does what it says it can do and more.

Rating: 10 out of 10
September 26, 2023
RP
Vetted Review
Verified User
Paligo
1 year of experience
Content management to develop, and publish regulatory compliance documentation. Addresses the turn-around time needed to publish documentation to provide to the customers. Needed the ability to reuse content, a method to organize content, and an easy method to have content reviewed.
  • Ability to re-use content.
  • Ability to filter content to specific needs.
  • Ability to tag content using variables.
Cons
  • Better table functionality.
  • Move variable table buttons to prevent scrolling to add new variables.
  • Ability to locate profiles when a change is needed.
Paligo meets our needs for managing, developing, and publishing content. I do not find any less appropriate use.

Single sourcing should also be fun!

Rating: 9 out of 10
September 26, 2023
JB
Vetted Review
Verified User
Paligo
3 years of experience
We use Paligo mainly for making instructions for use at the moment. Translation administration included.
  • GUI
  • Filtering
  • Taxonomies
  • Image handling
Cons
  • Want have a more hard version handling; workflow via a baseline
  • Possibility to export and save all preferences made for PDF rendering
To start making user manuals from day 1; so many good built-in functions support you to start produce very early, even if you are used to other CMS:es or are a "beginner" using structured writing / topic based writing.
  • Making PDFs is next to ideal
  • Support for managing translations is highly developed and makes it relatively easy, even for the uninitiatedRe-use any item
  • Object reuse is made with simplicity

Hard time choosing? Go with Paligo

Rating: 8 out of 10
September 18, 2023
Tv
Vetted Review
Verified User
Paligo
1 year of experience
As a software company that creates software for all kinds of businesses, we want our documentation to be easily available to customers. This documentation consists of product-related content; how to use and set up TOPdesk. We use Paligo to manage the content of this documentation and to publish it to a help center.
  • Good editor
  • Great support
  • Easy to manage the application
  • No performance issues
  • Good templates to quickly make your content publishable
Cons
  • Our HTML5 publication needed some accessibility improvements
  • More options to grant specific permissions to users
  • Would like a way to easily create a translation file with only the changed topics
I would recommend Paligo as a tool when asked which tool to use for content reuse purposes. However, for many colleagues, I think the effort to get an account with proper permissions and understanding the tool and structure would be a little too much. But if their use case fits well, I would definitely show Paligo.

Paligo is not only improving all our ways of working with technical documentation, it is also fun to work in!

Rating: 9 out of 10
September 01, 2023
AD
Vetted Review
Verified User
Paligo
1 year of experience
Creating technical documentation for our customers has dramatically improved since we started working in Paligo. Using topics, and the possibility of reusing content, is a great advantage compared to before.
  • Reuse
  • Structure content
  • Intuitive interface
  • Great online support
Cons
  • Difficult to identify which text to reuse if the text is used in many places
  • Filter columns in a table
We have recently started to work with Paligo but we can see that it will save a lot of time for us when creating technical documentation.

Another happy customer

Rating: 10 out of 10
August 31, 2023
CD
Vetted Review
Verified User
Paligo
1 year of experience
We use Paligo for our technical documentation (not the rest of our website). This includes:
  • HTML output for our public website (help center)
  • PDF output for selected customers or internal use.
  • In the future, we plan to allow users to log in to the doc portal so they see only the documentation that is relevant to them.
  • Content re-use
  • Full flexibility in HTML (and other) output
Cons
  • In my opinion, the user dashboard has minor issues
  • In my opinion, reviewing is clumsy - reviewers need changes highlighted and view everything in preview mode only
  • Better documentation - In my opinion, we have to rely too much on our customer service rep
It suits our needs very well - I have not considered other possible uses.
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