Lighthouse 360 vs. Valian

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Lighthouse 360	Score7.7 out of 10	N/A	Lighthouse 360 is a dental practice management software acquired by Yodle, then by Web.com in 2016, and then again by Henry Schein in March 2019.	N/A
Valian	N/A	N/A	Valian is a front desk platform for dental practices. Its AI teammate, Amy, answers patient phone calls 24/7, books appointments directly into the practice management system the office already uses, and sends reminders, confirmations, and recall outreach by text and email. Key capabilities: - Phone coverage: every inbound call is answered around the clock, including lunch hours, evenings, and weekends. Missed calls receive an automatic text…	$0.25 one-time fee per text or email

Valian is usage-based with no platform fee, no seat fees, no setup fee, and no contract. Voice calls are $1.00 per connected minute, SMS and email are $0.25 each, real-time insurance verification is $2.50 per check, and a dedicated phone number is $10 per month. The first month of insurance verification is free. Practices signing up for the full system receive a dollar-for-dollar match of their initial wallet deposit, up to $1,000 in credit.

User Ratings
	Lighthouse 360	Valian
Likelihood to Recommend	7.0 (2 ratings)	- (0 ratings)

User Testimonials
	Lighthouse 360	Valian
Likelihood to Recommend	Henry Schein Truly love and appreciate the templets that we can use to send out office specific emails - Also the openings on a schedule notifications are great to get the schedule full - we use it daily! Incentivized Verified User Read full review	Valian No answers on this topic
Pros	Henry Schein templates for email campaigns minimal glitches good customer service Incentivized Verified User Read full review	Valian No answers on this topic
Cons	Henry Schein The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest. The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall. Incentivized Verified User Read full review	Valian No answers on this topic
Alternatives Considered	Henry Schein Lighthouse does not offer as many features as NexHealth which is why we are making the switch to NexHealth currently. Solutionreach was not as good as Lighthouse. Incentivized Verified User Read full review	Valian No answers on this topic
Return on Investment	Henry Schein Keeping our schedule is a huge success Keeping our patients informed of our office specifics is another area of success Love how easy it is to respond to a patient regarding a text Incentivized Verified User Read full review	Valian No answers on this topic
ScreenShots		Valian Screenshots

Lighthouse 360 vs. Valian

Lighthouse 360

Valian

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