TrustRadius: an HG Insights company

Lightico e-Signatures vs. Trustmatic (discontinued)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightico e-Signatures

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required. According to the vendor, while speaking with customers on the phone... - call agents seamlessly capture customer IDs (drivers license, electricity bills etc) - share images & videos - complete smart forms - get customer eSignatures in real time. With Lightico, agents stop redirecting customers to email,…N/A

    Trustmatic (discontinued)

    Score10 out of 10
    N/ATrustmatic software supported verification processes and KYC compliance. The application is no longer available for sale.N/A
    Pricing
    Lightico e-SignaturesTrustmatic (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Lightico e-SignaturesTrustmatic (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Lightico e-SignaturesTrustmatic (discontinued)
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    DocuSign
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightico e-SignaturesTrustmatic (discontinued)
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (3 ratings)
    User Testimonials
    Lightico e-SignaturesTrustmatic (discontinued)
    Likelihood to Recommend
    Lightico
    With a pandemic it makes it easier to get signatures where meeting face to face isn’t possible. I’m sure where there is a wet signature required it wouldn’t be appropriate
    Incentivized
    Read full review
    Discontinued Products
    Trustmatic is best for businesses that use facial recognition or ID verification when accessing their system. It uses AI to protect clients from identity fraud. Clients' data is completely safe since the technology can identify fake documents and distinguish live photos from traps. It searches for images through databases to prevent unwanted users from entering the system
    Read full review
    Pros
    Lightico
    • Collects secure signature repository
    • User friendly UI makes document signature easy for even the most technically unsavvy people. I am shocked we don't get more calls asking us to talk customers through the documentation.
    • Making uploading and retrieval of stips a breeze.
    Incentivized
    Read full review
    Discontinued Products
    • Saves time on manual verification
    • Fast and seamless integration
    • Supporting over 13k IDs all over the world
    Read full review
    Cons
    Lightico
    • Saved users functionality
    • Less click points
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Lightico
    DocuSign is a great product and widely accepted, but it is much more expensive, so we prefer Lightico
    Incentivized
    Read full review
    Discontinued Products
    Better support, better pricing, better features.
    Read full review
    Return on Investment
    Lightico
    • Great customer Service
    • Ease of use
    • Flexible
    Incentivized
    Read full review
    Discontinued Products
    • Increased revenue
    • Saves time on manual verifications
    • Less money spent on user acquisition
    Read full review
    ScreenShots

    Lightico e-Signatures Screenshots

    Screenshot of Ad-hoc mobile Smart FormsScreenshot of Immediate & PCI Compliant mobile paymentScreenshot of Mobile e-SignaturesScreenshot of Ad-hoc mobile Smart eFormsScreenshot of Immediate & PCI Compliant mobile paymentScreenshot of Identity Verification and Document Collection