Lightspeed Restaurant vs. Loyverse POS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lightspeed Restaurant
Score 9.2 out of 10
N/A
The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.
$69
per month 2.6% + 10¢
Loyverse POS
Score 10.0 out of 10
N/A
Loyverse is a POS for restaurants allowing users to turn a smartphone or tablet into a POS, as well as manage sales, inventory and employees, and engage customers. It supports single or multiple location stores.
$5
per user
Pricing
Lightspeed RestaurantLoyverse POS
Editions & Modules
Lightspeed Restaurant Essentials
$69
per month 2.6% + 10¢
Lightspeed Restaurant Plus
$189
per month 2.6% + 10¢
Lightspeed Restaurant Pro
$399
per month custom per purchase rates
Employee Management
$5
per user
Advanced Inventory
$25
per store
Offerings
Pricing Offerings
Lightspeed RestaurantLoyverse POS
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Lightspeed RestaurantLoyverse POS
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Lightspeed RestaurantLoyverse POS
Small Businesses
Square POS
Square POS
Score 9.8 out of 10
Square POS
Square POS
Score 9.8 out of 10
Medium-sized Companies
Shopify
Shopify
Score 8.8 out of 10
Epicor Eagle
Epicor Eagle
Score 8.1 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Lightspeed RestaurantLoyverse POS
Likelihood to Recommend
9.0
(25 ratings)
10.0
(1 ratings)
Usability
8.5
(3 ratings)
-
(0 ratings)
Support Rating
8.9
(9 ratings)
-
(0 ratings)
User Testimonials
Lightspeed RestaurantLoyverse POS
Likelihood to Recommend
Lightspeed
One thing Upserve [POS (formerly Breadcrumb)] does well is splitting customer checks is very easy and intuitive. We used to host a lot of groups (pre pandemic) and splitting checks can be a nightmare. But they let you split it evenly by number or by item. You can even split one item (say, an app) across multiple checks.
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Cavius International Limited (Loyverse)
Retail, beauty, health, and food service--Loyverse POS works well for any type of business because it has a complete set of features that will improve the way you run your business and optimize your performance. Its back office provides clear and thorough reporting so you can assess your performance and make better decisions on the go.
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Pros
Lightspeed
  • Reporting: Upserve's backend reporting system is unparalleled in this industry. It's extremely robust and gives us eyes into every nook and cranny of our business.
  • Intuitive: The Upserve POS is nearly as intuitive as Square. The ease of use really helps us provide great service without spending a fortune in training.
  • Extras: A quality POS system is assumed with Upserve. It has all the bells and whistles and it's very effective. What takes Upserve over the top is all the added features. Our online ordering system, loyalty program, delivery platform integration, KDS system, and soon to be inventory management are all provided for free with our system. The other benefit is all these features are seamless and work really well.
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Cavius International Limited (Loyverse)
  • Inventory management
  • Back office with clear and detailed real-time reporting
  • Loyalty program keeping track of loyal customers
  • Fast and easy integration with many e-commerce and accounting softwares
  • Customer service and help center 24/7
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Cons
Lightspeed
  • On the KDS, the system will re-fire tickets when we split checks and sometimes when simply closing out.
  • On the KDS, when someone adds onto an order that has already been bumped from the screen and doesn't put the new item at the end of the queue. It bumps it to the front and keeps the original time of the original order. This makes it difficult to process the order and determine the priority of which order should be fulfilled.
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Cavius International Limited (Loyverse)
  • Currency converter
  • Built-in online money payment system
  • Payment using cryptocurrency
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Usability
Lightspeed
Upserve is very intuitive. It utilizes a tab system along the left side of the screen for easy access to menu categories. After choosing the tab you want to view (i.e. Food), all the food items and/or sub categories show up instantly on the screen. once your items are chosen, you are a card swipe away from starting the payment process. Very easy. That said, there are a few minor issues with usability. For example, splitting checks is really quite difficult. You have to create new checks one at a time, then have to go searching for the checks to ring guests up. Really not intuitive on this front. Thankfully, it's not incredibly inhibitive
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Cavius International Limited (Loyverse)
No answers on this topic
Support Rating
Lightspeed
Seriously, if I could give a 12 rating I would. Upserve support is 24/7 and completely free. No extra fees on evenings or weekends and they are fast. You can actually start a chat support straight from your ipad screen. 90% of our support issues have been solved in just a few minutes from the chat screen. That said, I prefer the phone. Calling into Upserve support is just as easy and everyone is always friendly and fast
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Cavius International Limited (Loyverse)
No answers on this topic
Alternatives Considered
Lightspeed
Lavu is the worst POS system I have ever encountered. It was the most frustrating part of everyone’s shift. They were never available for customer service, Upserve is. Their system would shut down across regions, Upserve does not. Upserve (at the time Breadcrumb) was highly rated and praised for simplicity.
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Cavius International Limited (Loyverse)
Loyverse POS is free and has an easier to use and more user-friendly interface that is easy to set up.
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Return on Investment
Lightspeed
  • Bestsellers and slower items rise to the top in reporting features, making analysis quicker.
  • Dramatically reduced server error
  • Posed a challenge to continue face-to-face contact between servers and cooks; the POS tends to end conversations about special orders, special customer requests or restrictions, and generally conveys the nuances that contribute to excellent service. So we have to make a conscious effort to continue talking to each other.
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Cavius International Limited (Loyverse)
  • Better monitoring of business performance (stocks, sales, customer satisfaction and employee management
  • Better forecasting of business performance; enables you to make better business decisions
  • Fast checkout process
  • Seamless integration for optimal performance
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ScreenShots

Loyverse POS Screenshots

Screenshot of Sale ScreenScreenshot of TicketScreenshot of Customer profileScreenshot of Ticket