What users are saying about
This review does not include a rating.
81 Ratings
This review does not include a rating.
81 Ratings
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Score 8 out of 100

Attribute Ratings

    Likelihood to Recommend

    Line Monitoring Software

    N/A
    0 Ratings
    5.7

    N-able RMM

    57%
    26 Ratings

    Usability

    Line Monitoring Software

    N/A
    0 Ratings
    9.4

    N-able RMM

    94%
    2 Ratings

    Support Rating

    Line Monitoring Software

    N/A
    0 Ratings
    7.1

    N-able RMM

    71%
    2 Ratings

    Likelihood to Recommend

    TruePath Technologies

    No answers on this topic

    N-able

    SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
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    Pros

    TruePath Technologies

    No answers on this topic

    N-able

    • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
    • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
    • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
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    Cons

    TruePath Technologies

    No answers on this topic

    N-able

    • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
    • Load times in certain menus, regardless of server specs.
    • Integration with 3rd party applications.
    • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
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    Pricing Details

    Line Monitoring Software

    Starting Price

    Editions & Modules

    Line Monitoring Software editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      N-able RMM

      Starting Price

      Editions & Modules

      N-able RMM editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        TruePath Technologies

        No answers on this topic

        N-able

        The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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        Support Rating

        TruePath Technologies

        No answers on this topic

        N-able

        The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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        Alternatives Considered

        TruePath Technologies

        No answers on this topic

        N-able

        SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
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        Return on Investment

        TruePath Technologies

        No answers on this topic

        N-able

        • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
        • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
        • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
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