N-Able - MSPs best friend.
January 24, 2026

N-Able - MSPs best friend.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with N-able N-sight RMM

Our organization uses N-able to centrally manage multiple IT clients and deliver high-quality managed services. We use to distribute software, EDR, security, patch management, and backups. N-Able Me provided us with various ready-to-use scripts that we use daily for automation and to save our techs' time.

Pros

  • Alerts via EMAIL and TEXT.
  • Health Monitoring.
  • Automation Cookbook.

Cons

  • EDR implementation done badly.
  • Cove Backup integration done badly (separate console).
  • Remote support software has many bugs.
  • Our technicians are saving time and money with automation and automatic alerts.
  • Proactive approach sets us apart from break-and-fix competitors.
The platform's dashboard is not cluttered and easy to follow, helping new techs get used to it and complete onboarding. Overall speed is lacking due to dated UI elements. Patch management is very inconsistent.
Ultimately, we chose to stay with N-able N-sight due to their competitive pricing and billing system that we integrated into our accounting. The other competitors do offer better-made modules/new technology, but we were not ready to make this big move because of the cost. In the future, perhaps, we will still consider NinjaOne.

Do you think N-able N-sight RMM delivers good value for the price?

Yes

Are you happy with N-able N-sight RMM's feature set?

Yes

Did N-able N-sight RMM live up to sales and marketing promises?

Yes

Did implementation of N-able N-sight RMM go as expected?

Yes

Would you buy N-able N-sight RMM again?

Yes

Bitdefender GravityZone, Bitdefender Network Traffic Security Analytics (discontinued), Acronis True Image, Veeam Backup for AWS, Veeam Data Cloud for Microsoft 365
MSPs that provide managed services can benefit significantly from N-Able N-sight, given the years of optimization and support this platform has provided to other MSPs. It is less appropriate for small businesses without dedicated IT personnel to monitor and implement the various products that come with RMM, such as EDR, Backups, Patch management, DNS Filtering, and password management.

N-able N-sight RMM Feature Ratings

8.5
Remote monitoring
9
Network device monitoring
8
8.0
Patch Management
7
Policy-based automation
9
Application Performance Management ()
Not Rated
Remote Access ()
Not Rated

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