TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Linear

    Score9.2 out of 10
    N/ALinear is a purpose-built issue tracking and project management system designed for software engineering teams. It prioritizes high-performance synchronization and keyboard-driven workflows to streamline the product development lifecycle from initial triage to feature release.

    $12

    per month per user

    Projector PSA

    Score1.1 out of 10
    N/AProjector's cloud-based Professional Services Automation (PSA) software helps project-based services organizations track time and expenses, invoice clients, schedule resources, and manage projects. Its three modules span a more comprehensive set of uses than typical project management software. The Accounting module helps the user track time and expenses and manage invoices and billing. Also it syncs with the company's accounting systems as a sub-ledger. The Resource Scheduling module matches…

    $15

    per user

    Pricing
    LinearProjector PSA
    Editions & Modules
    Basic
    $12
    per month per user
    Business
    $18
    per month per user
    Enterprise
    Custom
    Team Edition
    $15
    per user
    Professional Edition
    $25
    per user
    Enterprise Edition
    $30
    per user
    Offerings
    Pricing Offerings
    LinearProjector PSA
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    LinearProjector PSA
    Considered Both Products
    Linear
    No answer on this topic
    Projector PSA
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    LinearProjector PSA
    Project Management
    Comparison of Project Management features of Linear and Projector PSA
    Feature
    Linear
    -
    Ratings
    Projector PSA
    7.4
    11 Ratings
    4% below category average
    Task Management00 Ratings9.510 Ratings
    Resource Management00 Ratings9.510 Ratings
    Gantt Charts00 Ratings6.03 Ratings
    Scheduling00 Ratings8.511 Ratings
    Workflow Automation00 Ratings9.07 Ratings
    Team Collaboration00 Ratings7.57 Ratings
    Support for Agile Methodology00 Ratings5.82 Ratings
    Support for Waterfall Methodology00 Ratings5.23 Ratings
    Document Management00 Ratings8.57 Ratings
    Email integration00 Ratings7.65 Ratings
    Mobile Access00 Ratings3.77 Ratings
    Timesheet Tracking00 Ratings9.511 Ratings
    Change request and Case Management00 Ratings5.23 Ratings
    Budget and Expense Management00 Ratings8.19 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Linear and Projector PSA
    Feature
    Linear
    -
    Ratings
    Projector PSA
    7.9
    3 Ratings
    3% above category average
    Invoicing00 Ratings7.02 Ratings
    Project & financial reporting00 Ratings8.52 Ratings
    Integration with accounting software00 Ratings8.03 Ratings
    Best Alternatives
    LinearProjector PSA
    Small Businesses
    Sentry
    Score8.8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    No answers on this topic
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LinearProjector PSA
    Likelihood to Recommend
    9.5
    (13 ratings)
    7.0
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    8.8
    (13 ratings)
    6.4
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    LinearProjector PSA
    Likelihood to Recommend
    Linear
    Linear is particularly well suited for teams that need a fast, intuitive way to organize and prioritize work across multiple projects. In my experience, it's been especially useful for tracking client work by priority, assignee, and project, while providing clear visibility into ownership and progress. Its clean interface makes it easy.
    Incentivized
    Read full review
    Projector PSA
    We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
    Read full review
    Pros
    Linear
    • Linear agent.
    • Quick glance at current status of tickets.
    • Allow customization to view only the relevant tickets and information for each user.
    Incentivized
    Read full review
    Projector PSA
    • Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects.
    • Time and expense entry is intuitive and quick for our staff.
    • Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden.
    • Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system!
    Read full review
    Cons
    Linear
    • Linear is missing documentation features like Jira Confluence. We can use Notion but it would have been great if Linear offered more comprehensive solution
    • Eventhough we can manage releases with projects, it is hard to manage them when there are multiple projects being released at the same time. The initiatives feature kind of handles this but if we can assign tasks to a release that would be awesome
    • Being able to invite guests without costing extra money. Platforms like Clickup allow you to invite a limited no of guests without costing extra money.
    • Linear is not good if you are software services company and want to manage multiple client projects. Linear is built for product teams.
    Incentivized
    Read full review
    Projector PSA
    • Release management process needs to be improved. Currently no facility is provided to test the impact of new releases in a sand-box. This introduces business risk if there are interfaces into Projector PSA as part of it's use in the business.
    Read full review
    Likelihood to Renew
    Linear
    No answers on this topic
    Projector PSA
    We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
    Read full review
    Usability
    Linear
    I already spoke to this in a previous question but, if you've ever used Jira, Linear should feel quite natural. It is a project management tool rooted in issues/tickets to which you can also add sub-tasks and various details. There is some customization but Linear has attempted to shape its offering as the most essential features necessary for this type of work.
    Incentivized
    Read full review
    Projector PSA
    Desktop interface feels complex to new users.
    Read full review
    Reliability and Availability
    Linear
    No answers on this topic
    Projector PSA
    In 5 years of use we have never experienced an unscheduled outage.
    Read full review
    Alternatives Considered
    Linear
    When we are using jira it felt light the application itself is very heavy usage and the UI feel like boring and features were not good as compared to Linear. As QA when shifted to Linear i felt huge difference in process of ticket creation and tracking compared to jira and sometimes Jira would get stuck, but Linear didn't.
    Incentivized
    Read full review
    Projector PSA
    We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
    Read full review
    Return on Investment
    Linear
    • Improved visibility into work across clients by providing a centralized view of tasks, priorities, and ownership.
    • Increased team efficiency by replacing scattered personal task lists with a shared workflow.
    • Helped prioritize high-impact work by organizing tasks by clients, priority and assignee.
    Incentivized
    Read full review
    Projector PSA
    • Even in the small time that I stayed to see Projector PSA reporting I saw ROI projections become more realistic. There was real data to analyze that proved we were spending way too much and charging way too less on some projects.
    • Although employees were not used at entering their hours, this single reporting improved operations management and validated employees concerns that more people were needed to manage workload
    • Project proposals were more realistic because they were driven by real data.
    • Decision making overall for the department became more efficient and effective
    Incentivized
    Read full review
    ScreenShots

    Projector PSA Screenshots

    Screenshot of Employee Dashboards help resources stay on task by displaying schedules and alerts.