TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Linear

    Score9.2 out of 10
    N/ALinear is a purpose-built issue tracking and project management system designed for software engineering teams. It prioritizes high-performance synchronization and keyboard-driven workflows to streamline the product development lifecycle from initial triage to feature release.

    $12

    per month per user

    Sumo Logic

    Score8.9 out of 10
    N/ASumo Logic is a log management offering from the San Francisco based company of the same name.

    $3

    Per GB Logs

    Pricing
    LinearSumo Logic
    Editions & Modules
    Basic
    $12
    per month per user
    Business
    $18
    per month per user
    Enterprise
    Custom
    Essentials
    $3.00
    Per GB Logs
    Enterprise
    $4.00
    Per GB Logs
    Enterprise Security
    $4.25
    Per GB Logs
    Enterprise Suite
    $4.75
    Per GB Logs
    Offerings
    Pricing Offerings
    LinearSumo Logic
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    LinearSumo Logic
    Considered Both Products
    Linear
    No answer on this topic
    Sumo Logic
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    LinearSumo Logic
    Small Businesses
    Sentry
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LinearSumo Logic
    Likelihood to Recommend
    9.5
    (13 ratings)
    9.7
    (17 ratings)
    Usability
    8.8
    (13 ratings)
    9.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    6.2
    (3 ratings)
    User Testimonials
    LinearSumo Logic
    Likelihood to Recommend
    Linear
    Linear is particularly well suited for teams that need a fast, intuitive way to organize and prioritize work across multiple projects. In my experience, it's been especially useful for tracking client work by priority, assignee, and project, while providing clear visibility into ownership and progress. Its clean interface makes it easy.
    Incentivized
    Read full review
    Sumo Logic
    SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
    Incentivized
    Read full review
    Pros
    Linear
    • Linear agent.
    • Quick glance at current status of tickets.
    • Allow customization to view only the relevant tickets and information for each user.
    Incentivized
    Read full review
    Sumo Logic
    • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
    • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
    • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
    • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
    • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
    Incentivized
    Read full review
    Cons
    Linear
    • Linear is missing documentation features like Jira Confluence. We can use Notion but it would have been great if Linear offered more comprehensive solution
    • Eventhough we can manage releases with projects, it is hard to manage them when there are multiple projects being released at the same time. The initiatives feature kind of handles this but if we can assign tasks to a release that would be awesome
    • Being able to invite guests without costing extra money. Platforms like Clickup allow you to invite a limited no of guests without costing extra money.
    • Linear is not good if you are software services company and want to manage multiple client projects. Linear is built for product teams.
    Incentivized
    Read full review
    Sumo Logic
    • I like the help center, but I think if it had more GUI tools, it could help new users.
    • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
    • I would like better know-how on how to create reports that will help our business.
    Incentivized
    Read full review
    Usability
    Linear
    I already spoke to this in a previous question but, if you've ever used Jira, Linear should feel quite natural. It is a project management tool rooted in issues/tickets to which you can also add sub-tasks and various details. There is some customization but Linear has attempted to shape its offering as the most essential features necessary for this type of work.
    Incentivized
    Read full review
    Sumo Logic
    Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
    Incentivized
    Read full review
    Support Rating
    Linear
    No answers on this topic
    Sumo Logic
    I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
    Incentivized
    Read full review
    Implementation Rating
    Linear
    No answers on this topic
    Sumo Logic
    I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
    Incentivized
    Read full review
    Alternatives Considered
    Linear
    When we are using jira it felt light the application itself is very heavy usage and the UI feel like boring and features were not good as compared to Linear. As QA when shifted to Linear i felt huge difference in process of ticket creation and tracking compared to jira and sometimes Jira would get stuck, but Linear didn't.
    Incentivized
    Read full review
    Sumo Logic
    Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
    Incentivized
    Read full review
    Professional Services
    Linear
    No answers on this topic
    Sumo Logic
    I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
    Read full review
    Return on Investment
    Linear
    • Improved visibility into work across clients by providing a centralized view of tasks, priorities, and ownership.
    • Increased team efficiency by replacing scattered personal task lists with a shared workflow.
    • Helped prioritize high-impact work by organizing tasks by clients, priority and assignee.
    Incentivized
    Read full review
    Sumo Logic
    • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
    • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
    • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
    Incentivized
    Read full review
    ScreenShots