Liquid Web vs. Lumen Edge Private Cloud

Liquid Web is suitable for serious users who have high end web applications or critical business oriented websites. cPanel and WHM comes out of the box with almost every server you buy. And if you don't have time to manage your own server, Liquid Web will suit you well. Their support is awesome. They help beyond the scope of the support. I had to migrate almost 25 big sites to another Liquid Web server, the support guys made it so easy for me.

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CenturyLink Private Cloud is well suited for companies that are smaller and wouldn't have to undergo scaling for a longer time. Apart from that, it does well in almost all categories. It wouldn't actually be useful for bigger companies since the UI is a bit laggy sometimes and usually, it's not advisable for big companies.

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• Customer Service — Amazing support, if needed.
• Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
• Knowledge — We've learned a lot as an organization by following the Liquid Web blog.

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• robust framework
• amazing customer support in case you're facing maintenance issues
• collaborative ability is off the charts

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• The tutorial area is excellent, but perhaps they could add video tutorial.
• Chat conversations should be added automatically to the client portal.

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• UI can be really improved, since it sometimes lags a lot
• Very few know about the product, so they should advertise a bit more
• There maybe scaling issues since it's a relatively smaller company compared to its competitors

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We evaluated Kinsta and WPEngine. Both offer great platforms but the lack of solid phone support and the substantial difference in server resource allocation made Liquid Web a clear winner.

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It doesn't stack up that well against them, since these are big companies and have huge infrastructures and they provide smooth scaling features. However CenturyLink Private Cloud is a little concise and not many people know about it, so I feel like they should advertise more and try to improve their customer outreach.

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• Liquid-Web has made it easier for me to take my focus away from handling constant server issues to being able to focus on my actual job in managing our websites. While there may not be a concrete number for this scenario, being able to perform my tasks more efficiently definitely helps company growth in the long run.

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• We reduced our cloud hosting costs a lot after switching to CenturyLink Private Cloud
• Maintenance is very easy since there is documentation available for every part
• It had some issues with the UI but we can neglect those considering the pricing options they provide.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info