Likelihood to Recommend Kira is a great due diligence tool and can be well utilised on both large and small transactions. It also has good application if you are looking to compare multiple documents against a model form document or market standard templates. Kira is less useful if you are looking to review emails (e.g. as part of a disclosure exercise); or if your review involves non-Latin based script languages.
Read full review Relativity is well suited for all the eDiscovery workflows. It's excellent for document review, coding, active learning, content and structured analytics, searches, persistent highlights, imaging, and burning redactions into productions. The error rates with processing in Relativity are a little compared to other eDiscovery processing tools in the market. It is solely for document review purposes legal scenarios or otherwise, but it is not a complete solution for building customized hosting nor neither it is a replacement for conventional websites.
Read full review Pros UI/UX - tagging and naming feels much easier than you'd expect machine learning to feel Accuracy - Kira's built-in models perform well out of the box Assistance - Kira's support team gets back to me same day if I have a question Read full review Searching for documents and native files with various terms and approaches. Tagging documents and native files for further review. Creating and downloading collections of documents and native files for depositions. Read full review Cons Inability to relabel smart fields to suit the review process means it is hard to align it to particular projects (e.g. it would be useful to relabel the "Assignment" smart field as "Is the contract assignable?") Not enough non-English smart fields. Needs the ability to resell user-trained smart fields in a marketplace. Output is not customizable enough. Built-in analysis tools are useful but a little basic. Read full review Very powerful tool, but does require a high level of expertise and head count to administer the product. If hosting yourself, requires investment in servers and ideally is housed in a data center Providers need to pay kCura a monthly user license fee for every user who has access to the tool. Providers can purchase blocks of users, but with a large amount of users on a case, it's cost that some external clients are not thrilled about Read full review Usability If our firm had more contracts in English, the usability of Kira would be rated higher. However, since we have to train clauses in Portuguese in order to use Kira, it makes its usability lower. We still are not able to fully use Kira for reading contracts in Portuguese. It takes a long time and many associate hours to make Kira usable in other languages.
Read full review Support Rating Customer Support is excellent. The online help portal is probably the best I have ever seen. Great videos with content easily found. The HelpLine is staffed by knowledgeable people. The videos have saved us providing a lot of in-house training, which we would struggle to resource. The account managers really know the product and their law firm clients and share best practices and trends.
Read full review Alternatives Considered Kira offers a lot more out of the box than other providers and is also more flexible around integrations. This, plus the clear pricing structure, is why we went for it instead of (or as well as) others. Diligen, RAVN, Leverton, Della, Seal not in list.
Read full review It has the ability to provide all discovery features under one roof. It is adept for working in the data discovery domain with efficiency. Globally renowned software with features that are not available in many tools. Automation is a plus and Active learning in relativity is the absolute example of its class.
Read full review Return on Investment Positive ROI: Increased comfort level of attorneys and use of tech Neutral ROI: It has not significantly change how we handle projects, since there still is a need for manual review Negative ROI: It has been cost prohibitive to scale it Read full review Saves time spent searching for documents and native files. Easy to download materials when needed. Can share collections of materials across team members in other offices. Read full review ScreenShots