LiveChat vs. ProProfs Chat
LiveChat vs. ProProfs Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user | |
ProProfs Chat | N/A | ProProfs Chat is a solution that allows online businesses to engage in open communication with their website visitors. This live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a physical store. ProProfs provides an easy, quick way to engage with website visitors, letting a business monitor their visitor activity - see what visitors are browsing, answer their questions in real-time, resolve their problems and much more. The tool… | N/A |
LiveChat | ProProfs Chat | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | $29 | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveChat | ProProfs Chat | |
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Top Pros |
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Top Cons |
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LiveChat | ProProfs Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveChat | ProProfs Chat | |
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Likelihood to Recommend | 8.1 (43 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (3 ratings) | - (0 ratings) |
LiveChat | ProProfs Chat | |
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Likelihood to Recommend | LiveChat | ProProfs No answers on this topic |
Pros | LiveChat | ProProfs No answers on this topic |
Cons | LiveChat | ProProfs No answers on this topic |
Support Rating | LiveChat | ProProfs No answers on this topic |
Alternatives Considered | LiveChat | ProProfs No answers on this topic |
Return on Investment | LiveChat | ProProfs No answers on this topic |
ScreenShots | LiveChat Screenshots |