LiveHelpNow vs. ProProfs Help Desk
LiveHelpNow vs. ProProfs Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveHelpNow | N/A | LiveHelpNow is a configurable live chat and/or help desk platform featuring ticket management, live chat and email support, call support, a knowledgebase, analytics, and more. | $21 per month | |
ProProfs Help Desk | Mid-Size Companies (51-1,000 employees) | ProProfs Help Desk is a customer support tool that promises to help agents track and resolve customer-care-related issues. The cloud-based software aims to enable businesses to deliver a delightful customer experience. This becomes possible with faster and effective ticket resolution. Key benefits and capabilities include: Timely resolution of customer queries: Customers feel delighted with timely responses. ProProfs help desk ticketing system allows managers and system… | $49 3 Users |
LiveHelpNow | ProProfs Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveHelpNow | ProProfs Help Desk | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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LiveHelpNow | ProProfs Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveHelpNow | ProProfs Help Desk | |
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Likelihood to Recommend | 8.0 (3 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (1 ratings) |
LiveHelpNow | ProProfs Help Desk | |
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Likelihood to Recommend | LiveHelpNow | ProProfs |
Pros | LiveHelpNow | ProProfs |
Cons | LiveHelpNow | ProProfs |
Alternatives Considered | LiveHelpNow No answers on this topic | ProProfs |
Return on Investment | LiveHelpNow | ProProfs |
ScreenShots | ProProfs Help Desk Screenshots |